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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197610183
Report Date: 07/31/2025
Date Signed: 07/31/2025 02:13:51 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS S.RO, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/23/2025 and conducted by Evaluator Tuesday Cabiness
PUBLIC
COMPLAINT CONTROL NUMBER: 31-AS-20250723152242
FACILITY NAME:OAKMONT OF VALENCIAFACILITY NUMBER:
197610183
ADMINISTRATOR:MYLA BELSONFACILITY TYPE:
740
ADDRESS:24070 COPPER HILL DRIVETELEPHONE:
(661) 568-6080
CITY:VALENCIASTATE: CAZIP CODE:
91354
CAPACITY:144CENSUS: 105DATE:
07/31/2025
UNANNOUNCEDTIME BEGAN:
09:15 AM
MET WITH:Myla BelsonTIME COMPLETED:
02:30 PM
ALLEGATION(S):
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Staff are not providing food to resident
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Tuesday Cabiness conducted an initial complaint visit, to address the allegation mentioned above. LPA met with Executive Director Myla Belson and informed her the reason of the visit.

Allegation: Staff are not providing food to the resident. Prior to the facility visit, on 07/25/2025, from 9:15 a.m. to 10:00 a.m., (LPA) interviewed the complainant regarding the allegation. During an unannounced visit conducted on 07/31/2025, from 9:15 a.m. to 2:30 p.m., LPA interviewed facility staff and residents. Based on the information obtained, it was reported that Resident #1 (R1) receives assistance from a private companion during the night through the following morning. The allegation involves staff allegedly refusing to provide specific breakfast items requested by the private companion on behalf of R1. During interviews, R1 stated that staff provide the requested meals and that food is served accordingly. Interviews revealed that the issue stemmed from interpersonal conflict between the private companion and facility staff, rather than from a failure to meet the resident’s needs.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Naira Margaryan
LICENSING EVALUATOR NAME: Tuesday Cabiness
LICENSING EVALUATOR SIGNATURE:

DATE: 07/31/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/31/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 31-AS-20250723152242
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS S.RO, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364
FACILITY NAME: OAKMONT OF VALENCIA
FACILITY NUMBER: 197610183
VISIT DATE: 07/31/2025
NARRATIVE
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Based on interviews, there is insufficient evidence to support the allegation, therefore it's deemed Unsubstantiated at this time.

Exit interview conducted and copy of report provided to ED.
SUPERVISORS NAME: Naira Margaryan
LICENSING EVALUATOR NAME: Tuesday Cabiness
LICENSING EVALUATOR SIGNATURE:

DATE: 07/31/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/31/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2