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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197610184
Report Date: 03/27/2026
Date Signed: 07/15/2026 11:21:47 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS S.RO, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/24/2026 and conducted by Evaluator Abeye Duguma
COMPLAINT CONTROL NUMBER: 31-AS-20260324130624
FACILITY NAME:OAKMONT OF SANTA CLARITAFACILITY NUMBER:
197610184
ADMINISTRATOR:PARK, TOMFACILITY TYPE:
740
ADDRESS:28650 NEWHALL RANCH ROADTELEPHONE:
(661) 295-2025
CITY:SANTA CLARITASTATE: CAZIP CODE:
91355
CAPACITY:121CENSUS: 84DATE:
03/27/2026
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Cruz EspinozaTIME COMPLETED:
01:30 PM
ALLEGATION(S):
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Resident sustained multiple injuries due to staff neglect or abuse.
INVESTIGATION FINDINGS:
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This report was amended for gramatical and technical erros only. The findings and facts have not changed. This report supercedes the report dated March 27, 2026.
Licensing Program Analyst, Abeye Duguma (LPA) conducted an initial complaint visit to investigate the allegation. LPA met with Cruz Espinoza and explained the reason for the visit.

---Resident sustained multiple injuries due to staff neglect or abuse.

It was alleged that Resident #1 (R1) has had an estimated ten (10) head injuries in the past year. To investigate the allegation, on March 27, 2026 at around 10:00a.m. LPA requested documents. At around 11:30a.m., LPA interviewed one (01) staff. LPA was unable to interview R1 as they are no longer a resident. R1’s Admissions Agreement from Oakmont of Santa Clarita is dated February 29, 2024 and the Admissions Agreement at Oakmont of Valencia is dated March 19, 2024. R1 is currently at Oakmont of Valencia in Memory Care. (CONT. on LIC9099-C)
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Troy Agard
LICENSING EVALUATOR NAME: Abeye Duguma
LICENSING EVALUATOR SIGNATURE:

DATE: 07/15/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/15/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 31-AS-20260324130624
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS S.RO, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364
FACILITY NAME: OAKMONT OF SANTA CLARITA
FACILITY NUMBER: 197610184
VISIT DATE: 03/27/2026
NARRATIVE
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A review of R1's ledger indicates they lived in this facility from February 29, 2024 to March 19, 2024. A review of the Department’s records do not indicate R1 had a fall in the past twelve (12) months or time in question. During interviews, staff stated R1 hasn’t lived here in a long time. R1 lives over at the other Oakmont, Oakmont of Valencia. R1 was only here for about two (02) months. Staff added they are unaware of multiple falls during R1’s stay.

Based on interviews and record review, there is not enough information to verify the allegation. Therefore, the allegation is unsubstantiated at this time.

No health and safety hazards noted during the visit.

Exit interview conducted and a copy of the report was issued.
SUPERVISORS NAME: Troy Agard
LICENSING EVALUATOR NAME: Abeye Duguma
LICENSING EVALUATOR SIGNATURE:

DATE: 03/27/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/27/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2