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13 | At 10:45 a.m. on 03/01/2023, Licensing Program Analyst (LPA) Nicholas Reed conducted an unannounced complaint visit. LPA met with the Administrator and disclosed the reason for the visit.
Regarding the allegation above, it was alleged the facility vehicle has been out of service for an extended period of time. LPA interviewed the Administrator at 10:55 a.m., conducted a records review at 11:15 a.m. and toured the facility at 11:45 a.m. No immediate health or safety concerns were observed. From 11:45 a.m. to 2:00 p.m. LPA interviewed residents. From interviews, the Administrator confirmed the vehicle has been out of service and is beyond repairing. The facility has accommodated residents by arranging rideshare transportation. Residents confirmed rideshares were arranged for appointments. From record reviews, the Administrator showed receipts of approximately 10 arranged transportations for residents from January and February of 2023. Although the vehicle is in disrepair, the facility has sufficiently accommodated residents’ transportation needs. Based on interviews and record reviews, although the allegation may have happened or is valid, there is insufficient evidence to prove the alleged violation did or did not occur. Therefore, the allegation is deemed UNSUBSTANIATED at this time. Exit interview conducted. Copy of report provided. |