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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197610282
Report Date: 07/17/2025
Date Signed: 07/17/2025 10:59:52 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS S.RO, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/29/2025 and conducted by Evaluator Tuesday Cabiness
PUBLIC
COMPLAINT CONTROL NUMBER: 31-AS-20250529125532
FACILITY NAME:PSYCLARITY HEALTH 2FACILITY NUMBER:
197610282
ADMINISTRATOR:BARSALOU, AARONFACILITY TYPE:
772
ADDRESS:4198 SUNSWEPT DRTELEPHONE:
(818) 305-4147
CITY:STUDIO CITYSTATE: CAZIP CODE:
91604
CAPACITY:6CENSUS: 4DATE:
07/17/2025
UNANNOUNCEDTIME BEGAN:
08:30 AM
MET WITH:Isabella CastellonTIME COMPLETED:
11:45 AM
ALLEGATION(S):
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Staff did not provide residents medication as prescribed
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Tuesday Cabiness and Licensing Program Manager (LPM) Eva Miller conducted a subsequent visit to the facility to address the above-listed allegation. Upon arrival at 8:30 a.m., LPA and LPM met with staff member Isabella Castellon and gathered preliminary information related to the allegation. A physical plant inspection was also conducted to assess the facility’s indoor temperature and ensure the washer and dryer were functioning properly. Based on today’s observations, no issues or concerns were identified. At 9:30 a.m., Shalamar Neal (Clinical Supervisor) and Will Leitzinger (Executive Assistant) arrived at the facility. Both were informed of the purpose of the visit.

It was alleged that staff failed to administer prescribed medications to residents. Between 9:00 a.m. and 11:45 p.m., LPA conducted interviews with facility staff and residents and reviewed relevant resident records. According to the documentation and staff statements, Resident #1 (R1) was prescribed specific medication to assist with detoxification while at the facility. Records confirmed that R1 received the medication as prescribed, and staff documented observable signs of R1 taking the medication.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Naira Margaryan
LICENSING EVALUATOR NAME: Tuesday Cabiness
LICENSING EVALUATOR SIGNATURE:

DATE: 07/17/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/17/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 31-AS-20250529125532
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS S.RO, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364
FACILITY NAME: PSYCLARITY HEALTH 2
FACILITY NUMBER: 197610282
VISIT DATE: 07/17/2025
NARRATIVE
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Staff reported that the prescribed medication often caused drowsiness, and R1 sometimes appeared lethargic; however, there were no reports or observations indicating that R1 appeared overly medicated.
Although the allegation stated that staff did not provide residents with prescribed medications, based on interviews conducted and records reviewed, there is insufficient evidence to support the claim. Therefore, the allegation is deemed Unsubstantiated at this time.

Exit interview conducted and copy of report provided.
SUPERVISORS NAME: Naira Margaryan
LICENSING EVALUATOR NAME: Tuesday Cabiness
LICENSING EVALUATOR SIGNATURE:

DATE: 07/17/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/17/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2