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Department of
SOCIAL SERVICES

Community Care Licensing


FACILITY EVALUATION REPORT

Facility Number: 197610300
Report Date: 10/28/2025
Date Signed: 10/28/2025 03:14:58 PM

Document Has Been Signed on 10/28/2025 03:14 PM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS S.RO, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364
FACILITY NAME:QUEST BEHAVIORAL HEALTH INCFACILITY NUMBER:
197610300
ADMINISTRATOR/
DIRECTOR:		MELIKYAN, ARMENFACILITY TYPE:
772
ADDRESS:43828 47TH STREET WESTTELEPHONE:
(661) 579-6666
CITY:LANCASTERSTATE: CAZIP CODE:
93536
CAPACITY: 6CENSUS: 4DATE:
10/28/2025
TYPE OF VISIT:Case Management - IncidentUNANNOUNCEDTIME VISIT/
INSPECTION BEGAN:
01:20 PM
MET WITH:Executive Director, Armen Melikyan and Alexis Garcia - LVNTIME VISIT/
INSPECTION COMPLETED:
03:30 PM
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Licensing Program Analyst (LPA) Evelin Rios in conjunction to an the facility's unannounced annual inspection LPA conducted an unannounced case management – Incident visit to the facility. LPA met with the Executive Director, Armen Melikyan at 10:57 a.m., and explained the reason for the visit. Today’s visit is to continue the investigation initiated on 07/15/2025 regarding the Unusual Incident/Injury Report submitted to Community Care Licensing Division (CCLD). The incident submitted on 07/14/2025, reported Client #1(C1) informed staff they were sexually assaulted by Staff #1(S1).

On 07/15/2025 LPA requested copies of relevant documents pertaining to the investigation, including, but not limited to, the following: client #1's (C1's) physician’s report, admission agreement, pre placement assessment, appraisal needs and services plan, resident and staff roster and staff #1's (S1's) records. LPA also reviewed a copy of the facility’s camera footage and obtained a copy on 07/18/2025.

CCLD’s Investigation’s Branch (IB) Investigator Jasmine Thomas conducted an interview with C1. According to IB during their interview with C1, C1 was unable to provide any details regarding the sexual assault. Based on statements made by C1 and the lack of evidence, IB was unable to determine that a sexual assault occurred.

On 07/15/2025 the Program Director, Marine Guloyan and the Executive Director, Armen Melikyan denied the allegation made by C1. LPA's interview with the Program Director revealed once the report was made by C1 they followed all mandated reporting protocols contacting the Lancaster Sheriff Department, Adult Protective Service, and Community Care Licensing.

(Continue to LIC809-C)

NAME OF LICENSING PROGRAM MANAGER: Nichelle Gillyard
NAME OF LICENSING PROGRAM ANALYST: Evelin Rios
LICENSING PROGRAM ANALYST SIGNATURE: DATE: 10/28/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE: DATE: 10/28/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC809 (FAS) - (06/04)
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California Health & Human Services Agency
California Department of Social Services

FACILITY EVALUATION REPORT California law requires a public report of each licensing visit/inspection. This report is a record for the facility and the licensing agency. This report is available for public review; therefore, care is taken not to disclose personal or confidential information. Inquiries concerning the location, maintenance, and contents of these reports may be directed to the Licensing Program Analyst or Regional Office whose address and telephone number are listed on the front of this form.

DEFICIENCIES A deficiency is an instance of noncompliance with licensing requirements, including applicable statutes, regulations, interim licensing standards, operating standards, and written directives. Applicants/ licensees must be notified in writing of all licensing deficiencies. Deficiencies are listed on the left side of this form, and the applicable licensing requirement upon which the deficiency is identified. There are two types of deficiencies:
  • Type A deficiencies are violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
  • Type B deficiencies are violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care, a recordkeeping violation that could impact the care of said persons and/or protection of their resources, or a violation that could impact those services required to meet the needs of persons in care.

PLANS OF CORRECTION (POCs) The licensing agency is required to establish a reasonable length of time to correct a deficiency. In order to set the time, the licensing agency must take into consideration the seriousness of the violation, the number of persons in care involved, and the availability of equipment and personnel necessary to correct the violation. Applicants/licensees are requested to provide a specific plan for each violation on the right side of the form across from each deficiency. The more specific the plan, the less chance exists for any misunderstanding in setting time limits and reviewing corrections. The applicant/licensee who encounters problems beyond their control in completing the corrections within the specified time frame may request and may be granted an extension of the correction due date by the licensing agency.

CORRECTION NOTIFICATION The applicant/licensee is responsible for completing all corrections and promptly notifying the licensing agency of corrections. Applicants/licensees are advised to keep a dated copy of any correspondence sent to the licensing agency concerning corrections, or if corrections are telephoned to the licensing agency, the date, person contacted, and information given.

CIVIL PENALTIES The licensing agency is required by law to issue a Penalty Notice, when applicable, to all facilities holding a license issued by the licensing agency, or subject to licensure, except Certified Family Homes, Resource Families, and Foster Family Homes, or any governmental entity.

PENALTY NOTICE GIVEN The statement concerning civil penalties serves as a penalty notice on this Licensing Report and failure to correct cited licensing deficiencies will result in civil penalties. Applicants/ licensees are required to pay civil penalties when administrative appeals have been exhausted and in accordance with any payment arrangements made with the licensing agency.

APPEAL RIGHTS The applicant/licensee has a right without prejudice to discuss any disagreement in this report with the licensing agency concerning the proper application of licensing requirements. The applicant/ licensee may request a formal review by the licensing agency to amend or dismiss the notice of deficiency and/ or civil penalty. Requests for review shall be made in writing within 15 business days of receipt of a deficiency notification or civil penalty assessment. Licensing deficiencies may be appealed pursuant to the procedures in the LIC 9058 Applicant/Licensee Rights.

AGENCY REVIEW The licensing agency review of an appeal may be conducted based upon information provided in writing by the applicant/licensee. The applicant/licensee may request an office meeting to provide additional information. The applicant/licensee will be notified in writing of the results of the agency review within 60 business days of the date when all necessary information has been provided to the licensing agency.

EMAIL REQUIREMENT Adult Community Care Facilities, Residential Care Facilities for the Chronically Ill, and Residential Care Facilities for the Elderly are required to provide and maintain an active email address of record with the licensing agency.

LIC809 (FAS) - (09/23)
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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS S.RO, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364
FACILITY NAME: QUEST BEHAVIORAL HEALTH INC
FACILITY NUMBER: 197610300
VISIT DATE: 10/28/2025
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LPA and IB reviewed surveillance footage on the day and evening of the reported incident and did not find any evidence supporting the client’s allegation. The footage captures the upstairs hallway, which faces C1's
bedroom, in which C1 shared with another client. LPA review of IB’s contact with Los Angeles County Sheriff’s Department (LASD), also reported not finding any evidence supporting C1’s allegation.

On 10/28/2025, from approximately 1:20 p.m. to 2:30 p.m., LPA interviewed three (3) staff, and three (3) clients, of which one (1) was residing in the facility during the date in question. LPA attempted to contact the alleged perpetrator, S1 on multiple occasions and was unsuccessful. LPA attempted to contact other clients residing in the facility during the time the incident was alleged to have taken place, but was unsuccessful. Interview with staff present on the day in question deny witnessing inappropriate behavior from any staff including S1. LPA's Interview with three (3) clients did not reveal any corroborating evidence to the allegation.

Based on the current information reviewed by LPA no further action will be taken. LPA did not find any witnesses to the allegation and the interviews conducted did not reveal any corroborating statements.

No health and safety hazards were noted during the visit. Exit interview was conducted and a copy of report was issued.
NAME OF LICENSING PROGRAM MANAGER: Nichelle Gillyard
NAME OF LICENSING PROGRAM ANALYST: Evelin Rios
LICENSING PROGRAM ANALYST SIGNATURE:

DATE: 10/28/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/28/2025
LIC809 (FAS) - (06/04)
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