197610366-6-20-2024-31-AS-NMAN-D77LNC-20240715085406

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197610366
Report Date: 06/20/2024
Date Signed: 06/20/2024 03:01:28 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364

This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/05/2024 and conducted by Evaluator Abeye Duguma

COMPLAINT CONTROL NUMBER: 31-AS-20240305091617

FACILITY NAME:	SAVANT OF TARZANA		FACILITY NUMBER:	197610366
ADMINISTRATOR:	RITA MELDONIAN		FACILITY TYPE:	740
ADDRESS:	5711 RESEDA BLVD		TELEPHONE:	(818) 996-2022
CITY:	TARZANA	STATE: CA	ZIP CODE:	91356
CAPACITY:	176	CENSUS: 72	DATE:	06/20/2024
		UNANNOUNCED	TIME BEGAN:	09:46 AM
MET WITH:	Rita Limar		TIME COMPLETED:	03:10 PM

ALLEGATION(S):

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Facility issued improper rent increase notice

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Abeye Duguma conducted an unannounced subsequent complaint visit to this facility to investigate the above allegation. LPA met with Business Office Manager, Rita Limar, and explained the reason for the visit.

It was alleged that a rental increase letter issued in November 2023 does not comply with Title 22 regulations. To investigate the allegation, on 03/06/2024, LPA requested documents at 10:30 AM, interviewed one (01) staff between 11:45 AM to 12:30 PM and interviewed thirteen (13) residents between 1:00 PM – 3:00 PM. A review of the facility’s Admissions Agreement states, “The facility reserves the right to increase the basic monthly fee, its rate structure for services including its fees for its level of care by providing a 60-day written notice. The notice, sent to the resident and responsible person will plainly specify the reason for the increase and a general description of the factors for the increase.” This statement from the Admissions Agreement is in accordance with Health and Safety Codes.
(CONT. on LIC 9099-C)

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Naira Margaryan	TELEPHONE: (818) 596-4368
LICENSING EVALUATOR NAME: Abeye Duguma	TELEPHONE: (818) 669-6814
LICENSING EVALUATOR SIGNATURE:	DATE: 06/20/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/20/2024

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 31-AS-20240305091617

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364

FACILITY NAME: SAVANT OF TARZANA	FACILITY NUMBER: 197610366
	VISIT DATE: 06/20/2024

NARRATIVE

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A review of the letter sent to Resident #1 (R1) was dated in November 2023 stating that a rate increase would take effect February 2024 and provided a general reason for the increase. During interview with staff, Staff #1 (S1) stated they provided the letters to R1 more than 60-days in advance and explained the reason for the increase. All residents stated that they did receive the letter with a 60-day notice.

Based on record reviews and interview, there is not enough information to verify the allegation. Therefore, the allegation is UNSUBSTANTIATED at this time.

No health and safety hazards noted during the visit.

Exit interview conducted. Copy of this report issued.

SUPERVISOR'S NAME: Naira Margaryan	TELEPHONE: (818) 596-4368
LICENSING EVALUATOR NAME: Abeye Duguma	TELEPHONE: (818) 669-6814
LICENSING EVALUATOR SIGNATURE:	DATE: 06/20/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/20/2024

LIC9099 (FAS) - (06/04)

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