197610366-8-16-2024-31-AS-NMAN-D9XREA-20241011125712

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197610366
Report Date: 08/16/2024
Date Signed: 08/16/2024 03:06:23 PM

Substantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS S.ASC, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364

This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/12/2024 and conducted by Evaluator Nicholas Reed

COMPLAINT CONTROL NUMBER: 31-AS-20240812082142

FACILITY NAME:	SAVANT OF TARZANA		FACILITY NUMBER:	197610366
ADMINISTRATOR:	RITA MELDONIAN		FACILITY TYPE:	740
ADDRESS:	5711 RESEDA BLVD		TELEPHONE:	(818) 996-2022
CITY:	TARZANA	STATE: CA	ZIP CODE:	91356
CAPACITY:	176	CENSUS: 78	DATE:	08/16/2024
		UNANNOUNCED	TIME BEGAN:	02:15 PM
MET WITH:	Pam Garrovillo		TIME COMPLETED:	03:15 PM

ALLEGATION(S):

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Facility elevator is not maintained in good repair

INVESTIGATION FINDINGS:

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At approximately 2:15 p.m. on 08/16/24, Licensing Program Analyst (LPA) Nicholas Reed conducted an unannounced complaint visit. LPA met with the administrator designee and disclosed the reason for the visit.

To investigate the allegation above, LPA reviewed emails prior to today’s investigation at 8:00 a.m. on 08/07/24, interviewed the administrator designee at approximately 2:15 p.m. today, and toured the facility at 2:30 p.m.

Regarding the allegation “Facility elevator is not maintained in good repair” it was alleged the rear elevator was out of service for about eight (08) months. The elevator being in disrepair was investigated in March 2024 under control #31-AS-20240229083546 and deemed substantiated. Interview with the facility maintenance director at approximately 9:00 a.m. on 05/29/24 revealed the facility has been repairing and upgrading the rear elevator since approximately January 2024.

Substantiated

Estimated Days of Completion:

SUPERVISORS NAME: Naira Margaryan
LICENSING EVALUATOR NAME: Nicholas Reed
LICENSING EVALUATOR SIGNATURE:	DATE: 08/16/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/16/2024

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 31-AS-20240812082142

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS S.ASC, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364

FACILITY NAME: SAVANT OF TARZANA	FACILITY NUMBER: 197610366
	VISIT DATE: 08/16/2024

NARRATIVE

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Multiple maintenance issues occurred throughout the process causing longer repair times than previously expected. Interview with the administrator at approximately 12:30 p.m. on 05/29/24 confirmed that the facility had reported the issue in a timely manner and has been working to fix it. Review of emails from 08/06/24 revealed the facility is awaiting private vendor maintenance services as well as city inspections before the elevator will be operational. LPA observed that the elevator is still not working today. Based on observations, interviews, and email review, the elevator is still not in good repair. However, due to the facility’s constant requests for maintenance and elevator repair, the allegation is deemed SUBSTANTIATED at this time without deficiency issued.

No immediate health and safety risks were observed during today’s visit.

Exit interview conducted. Copy of report provided.

SUPERVISORS NAME: Naira Margaryan
LICENSING EVALUATOR NAME: Nicholas Reed
LICENSING EVALUATOR SIGNATURE:	DATE: 08/16/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/16/2024

LIC9099 (FAS) - (06/04)

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