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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197610366
Report Date: 08/21/2025
Date Signed: 08/21/2025 11:46:35 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS S.ASC, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/20/2025 and conducted by Evaluator Nicholas Reed
COMPLAINT CONTROL NUMBER: 31-AS-20250820145246
FACILITY NAME:SAVANT OF TARZANAFACILITY NUMBER:
197610366
ADMINISTRATOR:NARINE MERTKHANYANFACILITY TYPE:
740
ADDRESS:5711 RESEDA BLVDTELEPHONE:
(818) 996-2022
CITY:TARZANASTATE: CAZIP CODE:
91356
CAPACITY:176CENSUS: 100DATE:
08/21/2025
UNANNOUNCEDTIME BEGAN:
08:40 AM
MET WITH:Narine MertkhanyanTIME COMPLETED:
12:00 PM
ALLEGATION(S):
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Staff illegally evicted a resident in care
INVESTIGATION FINDINGS:
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At 8:40 a.m. on 08/21/25 Licensing Program Analyst (LPA) Nicholas Reed conducted an unannounced complaint visit. LPA met with staff and disclosed the reason for the visit.

To investigate the allegation, LPA interviewed staff and residents today between 8:45 a.m. and 11:30 a.m., toured the facility at 9:00 a.m., and conducted a record review of pertinent records, including but not limited to an admission agreement, care plan, and client roster at 9:30 a.m.

Regarding the allegation "Staff illegally evicted a resident in care" it was alleged Staff #1 (S1) provided a 3-day eviction notice to Resident #1 (R1) illegally. Interview with R1 today at 10:35 a.m. revealed S1 never said the word eviction and never provided any eviction paperwork to R1. R1 clarified that S1 was looking for a more suitable home for R1. Interview with S1 today at 11:20 a.m. confirmed they never issued an eviction notice to R1 and never distributed eviction paperwork. Telephonic interview with the administrator at 11:30 a.m. today revealed the facility did not issue an eviction to R1 or discuss eviction.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Naira Margaryan
LICENSING EVALUATOR NAME: Nicholas Reed
LICENSING EVALUATOR SIGNATURE:

DATE: 08/21/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/21/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 31-AS-20250820145246
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS S.ASC, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364
FACILITY NAME: SAVANT OF TARZANA
FACILITY NUMBER: 197610366
VISIT DATE: 08/21/2025
NARRATIVE
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Review of R1’s care plan and admission agreement revealed no pertinent information for the investigation. Based on interviews and record review, the facility did not illegally evict a resident. Therefore, the allegation is deemed UNSUBSTANTIATED at this time.

No immediate health or safety concerns were observed during today’s visit.

Exit interview conducted. Copy of report provided.
SUPERVISORS NAME: Naira Margaryan
LICENSING EVALUATOR NAME: Nicholas Reed
LICENSING EVALUATOR SIGNATURE:

DATE: 08/21/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/21/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2