197610366-5-15-2026-31-AS-NMAN-DU7VW5-20260518164723

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197610366
Report Date: 05/15/2026
Date Signed: 05/15/2026 02:06:44 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS S.ASC, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364

This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/11/2026 and conducted by Evaluator Nicholas Reed

COMPLAINT CONTROL NUMBER: 31-AS-20260511114248

FACILITY NAME:	SAVANT OF TARZANA		FACILITY NUMBER:	197610366
ADMINISTRATOR:	NARINE MERTKHANYAN		FACILITY TYPE:	740
ADDRESS:	5711 RESEDA BLVD		TELEPHONE:	(818) 996-2022
CITY:	TARZANA	STATE: CA	ZIP CODE:	91356
CAPACITY:	176	CENSUS: 129	DATE:	05/15/2026
		UNANNOUNCED	TIME BEGAN:	11:30 AM
MET WITH:	Narine Mertkhanyan		TIME COMPLETED:	02:00 PM

ALLEGATION(S):

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Facility staff is not properly disposing of their solid waste

INVESTIGATION FINDINGS:

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At approximately 11:30 a.m. on 05/15/26 Licensing Program Analyst (LPA) Nicholas Reed conducted an unannounced complaint visit. LPA met with the administrator and disclosed the reason for the visit.

Regarding the allegation "Facility staff is not properly disposing of their solid waste" it was alleged staff throw gloves on the street outside. Also, during trash pick up days, pill cups and bed liners fall out of the dumpster and onto the street when the trash truck dumps it. To investigate the allegation, LPA interviewed staff between 11:45 a.m. and 1:15 p.m. today and toured the facility inside and out at 12:00 p.m. LPA toured the trash area and observed no signs of gloves, pill cups, or bed liners on the street, sidewalk, or in the facility. LPA also observed a dedicated trash container for used gloves. Interview with Staff #1 (S1) at 11:50 a.m. and Staff #2 (S2) at 12:15 p.m. confirmed staff always tie trash bags before throwing them in the dumpster. Interview with the administrator at 12:30 p.m. today revealed facility staff never throw their gloves on the street and are trained to dispose them properly. Interviews with S1, S2, and Staff #3 (S3) at 12:30 p.m. today revealed they also have not seen gloves, pill cups, or any trash on the streets or sidewalks around the facility.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Naira Margaryan
LICENSING EVALUATOR NAME: Nicholas Reed
LICENSING EVALUATOR SIGNATURE:	DATE: 05/15/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/15/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 31-AS-20260511114248

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS S.ASC, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364

FACILITY NAME: SAVANT OF TARZANA	FACILITY NUMBER: 197610366
	VISIT DATE: 05/15/2026

NARRATIVE

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The administrator stated S3 is in charge of cleaning the streets and sidewalks every morning. S3 confirmed they have not seen gloves, pill cups, or bed liners littered improperly outside. Based on interviews and observations, there is not enough evidence to verify the allegation. Therefore, the allegation is deemed UNSUBSTANTIATED at this time.

No immediate health or safety concerns observed during today’s visit.

Exit interview conducted. Copy of report provided.

SUPERVISORS NAME: Naira Margaryan
LICENSING EVALUATOR NAME: Nicholas Reed
LICENSING EVALUATOR SIGNATURE:	DATE: 05/15/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/15/2026

LIC9099 (FAS) - (06/04)

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