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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197610366
Report Date: 05/04/2026
Date Signed: 05/04/2026 05:16:54 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS S.ASC, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/10/2026 and conducted by Evaluator Nicholas Reed
COMPLAINT CONTROL NUMBER: 31-AS-20260210114850
FACILITY NAME:SAVANT OF TARZANAFACILITY NUMBER:
197610366
ADMINISTRATOR:NARINE MERTKHANYANFACILITY TYPE:
740
ADDRESS:5711 RESEDA BLVDTELEPHONE:
(818) 996-2022
CITY:TARZANASTATE: CAZIP CODE:
91356
CAPACITY:176CENSUS: 130DATE:
05/04/2026
UNANNOUNCEDTIME BEGAN:
08:30 AM
MET WITH:Narine MertkhanyanTIME COMPLETED:
05:30 PM
ALLEGATION(S):
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Staff verbally abused resident
Staff financially abused resident
INVESTIGATION FINDINGS:
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At approximately 8:30 a.m. on 05/04/26 Licensing Program Analyst (LPA) Nicholas Reed and Licensing Program Manager Naira Margaryan (LPM) conducted a subsequent complaint visit. LPA met with the administrator and disclosed the reason for the visit.

To investigate the allegations above, LPA conducted an initial visit on 02/19/26 and interviewed residents and staff between 2:40 p.m. and 4:15 p.m., conducted a record review at 3:30 p.m., and toured the facility inside and out at 2:45 p.m. Today, LPA interviewed staff and ten (10) percent of residents, or thirteen (13) out of one hundred thirty (130) between 9:00 a.m. and 4:15 p.m.

Regarding the allegations "Staff verbally abused resident" and “Staff verbally abused resident” it was alleged staff yelled at Resident #1 (R1) and charged R1’s account without consent. Interviews with thirteen (13) out of thirteen (13) residents revealed none had been verbally or financially abused by staff.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Naira Margaryan
LICENSING EVALUATOR NAME: Nicholas Reed
LICENSING EVALUATOR SIGNATURE:

DATE: 05/04/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/04/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 31-AS-20260210114850
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS S.ASC, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364
FACILITY NAME: SAVANT OF TARZANA
FACILITY NUMBER: 197610366
VISIT DATE: 05/04/2026
NARRATIVE
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Interview with the administrator at 2:10 p.m. today revealed they received no reports of verbal or financial abuse. Interview with the Business Office Manager at 2:30 p.m. today revealed R1 consented to charge their account to pay for rent. No other money was charged from R1. Review of R1’s monthly rent ledger revealed they were charged the rate listed on their admission agreement. R1 also signed a consent form for automatic withdrawals for each month’s rent. Based on interviews and record review, staff did not verbally or financially abuse any residents. Therefore, the allegation is deemed UNSUBSTANTIATED at this time.

No immediate health or safety concerns observed during today’s visit.

Exit interview conducted. Copy of report provided.
SUPERVISORS NAME: Naira Margaryan
LICENSING EVALUATOR NAME: Nicholas Reed
LICENSING EVALUATOR SIGNATURE:

DATE: 05/04/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/04/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2