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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197610366
Report Date: 06/30/2026
Date Signed: 06/30/2026 04:29:07 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS S.ASC, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/02/2026 and conducted by Evaluator Nicholas Reed
COMPLAINT CONTROL NUMBER: 31-AS-20260602090159
FACILITY NAME:SAVANT OF TARZANAFACILITY NUMBER:
197610366
ADMINISTRATOR:NARINE MERTKHANYANFACILITY TYPE:
740
ADDRESS:5711 RESEDA BLVDTELEPHONE:
(818) 996-2022
CITY:TARZANASTATE: CAZIP CODE:
91356
CAPACITY:176CENSUS: 128DATE:
06/30/2026
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:Narine MertkhanyanTIME COMPLETED:
04:30 PM
ALLEGATION(S):
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Staff do not ensure the facility is free of pests
INVESTIGATION FINDINGS:
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At approximately 10:00 a.m. on 06/30/26 Licensing Program Analyst (LPA) Nicholas Reed conducted an unannounced complaint visit. LPA met with the administrator and disclosed the reason for the visit.

To investigate the allegation above, LPA conducted an initial visit on 06/02/26 and interviewed the administrator at 5:40 p.m., conducted a record review of pertinent records at 5:50 p.m., and toured the facility inside and out at 6:00 p.m. During a subsequent visit on 06/11/26, LPA interviewed ten percent [10%), or thirteen (13) out of 131 residents between 12:45 p.m. and 3:00 p.m. Today, LPA conducted a record review of pertinent records, including but not limited to an admission agreement, medical assessment, care plan, fumigation records, and staff and client rosters at 10:05 a.m. and toured the facility inside and out at 10:30 a.m.

Regarding the allegation "Staff do not ensure the facility is free of pests" it was alleged cockroaches were found in the room of Resident #1 (R1).
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Naira Margaryan
LICENSING EVALUATOR NAME: Nicholas Reed
LICENSING EVALUATOR SIGNATURE:

DATE: 06/30/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/30/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 31-AS-20260602090159
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS S.ASC, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364
FACILITY NAME: SAVANT OF TARZANA
FACILITY NUMBER: 197610366
VISIT DATE: 06/30/2026
NARRATIVE
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 Interviews with ten (10) out of thirteen (13) residents interviewed revealed they have not seen any cockroaches in the facility. Two (02) residents have seen cockroaches, but the fumigator killed them. Interview with R1’s roommate, Resident #2 (R2) at 2:30 p.m. today revealed they had not seen any cockroaches in their room. Interview with the administrator revealed they have not observed or heard reports of cockroaches in the facility. The administrator also noted the facility is served by a fumigator twice every month. Record review of fumigation records revealed the facility was last fumigated on 05/06/26, 05/28/26, and 06/08/26. Facility tours today on 06/02/26, and 06/11/26 revealed no cockroaches were observed in the facility or R1’s room. Based on observations, interviews, and record review, staff ensured the facility was free of pests. Therefore, the allegation is deemed UNSUBSTANTIATED at this time.

No immediate health or safety concerns were observed during today’s visit.

Exit interview conducted. Copy of report provided.
SUPERVISORS NAME: Naira Margaryan
LICENSING EVALUATOR NAME: Nicholas Reed
LICENSING EVALUATOR SIGNATURE:

DATE: 06/30/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/30/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2