197610366-1-22-2026-31-AS-NMAN-DWE6CN-20260727204150

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197610366
Report Date: 01/22/2026
Date Signed: 01/22/2026 04:59:36 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS S.ASC, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364

This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/06/2026 and conducted by Evaluator Nicholas Reed

COMPLAINT CONTROL NUMBER: 31-AS-20260106084622

FACILITY NAME:	SAVANT OF TARZANA		FACILITY NUMBER:	197610366
ADMINISTRATOR:	NARINE MERTKHANYAN		FACILITY TYPE:	740
ADDRESS:	5711 RESEDA BLVD		TELEPHONE:	(818) 996-2022
CITY:	TARZANA	STATE: CA	ZIP CODE:	91356
CAPACITY:	176	CENSUS: 112	DATE:	01/22/2026
		UNANNOUNCED	TIME BEGAN:	12:45 PM
MET WITH:	Narine Mertkhanyan		TIME COMPLETED:	05:15 PM

ALLEGATION(S):

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Staff does not prevent residents from smoking in non-designated smoking areas of facility

INVESTIGATION FINDINGS:

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At approximately 12:45 p.m. on 01/22/26 Licensing Program Analyst (LPA) Nicholas Reed conducted an unannounced complaint visit. LPA met with the administrator and disclosed the reason for the visit.

To investigate the allegation above, LPA interviewed staff and residents between 12:45 p.m. and 3:30 p.m. today, toured the facility inside and out at 1:00 p.m., and conducted a record review of pertinent records, including but not limited to a medical assessment, care plan, medication record, and resident roster at 1:30 p.m.

Regarding the allegation ”Staff do not prevent residents from smoking in non-designated areas” it was alleged residents smoked in the central courtyard and garage which affected the health of Resident #1 (R1). During the facility tour, LPA observed six (06) residents smoking in the designated area near the street corner. LPA inspected the courtyard and garage and found no cigarette butts, residents smoking, odor of smoke, or other indications of smoking in non-designated areas.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Naira Margaryan
LICENSING EVALUATOR NAME: Nicholas Reed
LICENSING EVALUATOR SIGNATURE:	DATE: 01/22/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/22/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 31-AS-20260106084622

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS S.ASC, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364

FACILITY NAME: SAVANT OF TARZANA	FACILITY NUMBER: 197610366
	VISIT DATE: 01/22/2026

NARRATIVE

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Interview with the administrator at 4:00 p.m. today revealed they spoke with R1 about the matter. To accommodate their needs, the administrator posted new “No smoking” signs around the building and offered R1 a room change. The administrator also provided R1 with an air filter to prevent any hazardous air conditions and designated a staff member to supervise the designated smoking area during the night shift. Interviews with ten (10) out of eleven(11) residents today revealed no residents are smoking in non-designated areas. Record review of R1’s file did not reveal any pertinent information. Based on observations, interviews, and record review, the facility ensured residents smoke in designated areas. Therefore, the allegation is deemed UNSUBSTANTIATED at this time.

No immediate health or safety needs were observed during today’s visit.

Exit interview conducted. Copy of report provided.

SUPERVISORS NAME: Naira Margaryan
LICENSING EVALUATOR NAME: Nicholas Reed
LICENSING EVALUATOR SIGNATURE:	DATE: 01/22/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/22/2026

LIC9099 (FAS) - (06/04)

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