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Department of
SOCIAL SERVICES

Community Care Licensing


FACILITY EVALUATION REPORT

Facility Number: 197610466
Report Date: 01/17/2025
Date Signed: 01/17/2025 04:21:06 PM

Document Has Been Signed on 01/17/2025 04:21 PM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS S.ASC, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364
FACILITY NAME:VALLEY SILVERTOWNFACILITY NUMBER:
197610466
ADMINISTRATOR/
DIRECTOR:
ODEN, STEPHANIEFACILITY TYPE:
740
ADDRESS:6833 FALLBROOK AVETELEPHONE:
(818) 883-4123
CITY:WEST HILLSSTATE: CAZIP CODE:
91307
CAPACITY: 183CENSUS: 65DATE:
01/17/2025
TYPE OF VISIT:Required - 1 YearUNANNOUNCEDTIME VISIT/
INSPECTION BEGAN:
08:50 AM
MET WITH:Stephanie OdenTIME VISIT/
INSPECTION COMPLETED:
04:20 PM
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At 8:50 a.m. on 01/17/2025, Licensing Program Analyst (LPA) Nicholas Reed conducted an unannounced annual visit. LPA met with staff and later the administrator and disclosed the reason for the visit.

A file review was conducted prior to today’s visit. The facility was last visited on 01/07/2025 for a case management visit. It is a two-story building with assisted living and memory care units, shared and private rooms, common areas, offices, beauty salon, theatre room, medication room, and outdoor areas. It has an approved fire clearance for 183 non-ambulatory residents of which 8 may bedridden. Approved hospice waivers for 25.

Facility postings at the main entrance included the facility license, Ombudsman contact, confidential complaint contact, Emergency Disaster Plan, personal rights, monthly and daily activity calendar, and the facility sketch with evacuation routes clearly labelled. Sprinkler systems and fire alarms are located throughout the building. Surveillance cameras are located in common areas and exterior areas. Sign in sheets are available for residents and visitors at the reception area. Ramps and handrails at the front were secure. Walls, floors, ceilings, windows, screens, and blinds were clean and in good repair. Linen closets with adequate supplies of fresh linens were located on both floors. At 9:10 a.m. LPAs observed the room temperature to be 72 degrees Fahrenheit. The upstairs activity room contained card games, art supplies, reading materials, seating in good condition, and adequate space. At 9:15 a.m. LPA observed two (02) residents engaged in activities. At 9:30 a.m., LPA observed residents gathering for church services in the Theatre Room. The Theatre Room contained reading material, comfortable seating, and a massage chair. Business offices were located near the main entrance. At 10:15 a.m., the house phone was used to call out and deemed operational. At 10:20 a.m., LPA observed fully charged fire extinguishers on the first and second floor hallways which were last inspected on 05/16/24. The southeast and southwest emergency exits were unlocked. Emergency exit paths were unobstructed and free of debris. At approximately 10:30 a.m., LPA observed minor repairs needed to the drywall in the first floor stairwell by the kitchen and on the second floor at the northwest corner. A Technical Violation is issued for the repairs.

SUPERVISORS NAME: Naira Margaryan
LICENSING EVALUATOR NAME: Nicholas Reed
LICENSING EVALUATOR SIGNATURE: DATE: 01/17/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE: DATE: 01/17/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC809 (FAS) - (06/04)
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Document Has Been Signed on 01/17/2025 04:21 PM - It Cannot Be Edited


Created By: Nicholas Reed On 01/17/2025 at 03:37 PM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364

FACILITY NAME: VALLEY SILVERTOWN

FACILITY NUMBER: 197610466

DEFICIENCY INFORMATION FOR THIS PAGE:

VISIT DATE: 01/17/2025

DEFICIENCIES & PLANS OF CORRECTION (POCs)
Type B
Section Cited
CCR
87412(a)
Personnel Records
(a) The licensee shall ensure that personnel records are maintained on the licensee, administrator and each employee. Each personnel record shall contain the following information:

This requirement is not met as evidenced by:
Deficient Practice Statement
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Based on record review, the licensee did not comply with the section cited above by not providing the licensee's employee file for audit during today's inspection which poses a potential health, safety or personal rights risk to persons in care.
POC Due Date: 01/27/2025
Plan of Correction
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Licensee has agreed to submit proof of complete file to the Department by the POC due date.
Section Cited
Deficient Practice Statement
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POC Due Date:
Plan of Correction
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME:Naira Margaryan
LICENSING EVALUATOR NAME:Nicholas Reed
LICENSING EVALUATOR SIGNATURE:
DATE: 01/17/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 01/17/2025


LIC809 (FAS) - (06/04)
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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS S.ASC, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364
FACILITY NAME: VALLEY SILVERTOWN
FACILITY NUMBER: 197610466
VISIT DATE: 01/17/2025
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The patio area in the middle and rear of the facility contained maintained lawn areas, a smoking area, a television, a piano, and shaded seating with furniture in good repair. Two (02) storage sheds near the parking lot were locked and contained chemicals and tools. The laundry area contained two (02) washers and two (02) dryers. At 10:40 a.m. today, LPA observed one (01) out of two (02) washers was inoperable. Interview with the administrator at approximately 1:15 p.m. today revealed the facility has scheduled maintenance to repair the appliance. Detergents were made inaccessible in an adjacent storage room. The facility elevator was functional. The dining room contained adequate seating. Daily and alternative menus were posted at each table. The kitchen area contained functional equipment and sanitary surfaces. Resident specialized diets were posted on the wall along with temperature logs. The pantry, refrigerator and freezer contained adequate supplies of perishable, non-perishable, and emergency foods. At 10:50 a.m. LPA measured the walk-in refrigerator and freezer temperatures to be 33 degrees and -13 degrees Fahrenheit, respectively.

The memory care unit is equipped with 15-second delayed egresses at four (04) locations. The activity room in memory care contained art supplies, exercise equipment, and furniture in good repair. Resident bedrooms contained a chair, nightstand, appropriate lighting, storage, and bedding in good condition. At 11:05 a.m. and 11:10 a.m., LPA tested the call systems in Room #115 and Room #118 of the memory care unit. Staff responded to the call within one (01) minute. At 11:15 a.m. LPA measured the water temperature in Room #115 to be 113.7 degrees Fahrenheit. Exit signs were illuminated and displayed exit routes. Fire sprinklers were observed throughout the unit. Three (03) out of three (03) storage rooms were locked. An outdoor area contained shaded patio with furniture in good condition. The medication room near the main entrance was attended and contained a refrigerator and cabinets for medications, medical files, a complete first aid kit, and disposal devices. LPA conducted a medication review at 11:25 a.m. Three (03) out of three (03) resident medications reviewed contained accurate medications counts. Evacuation chairs were observed at the top of each stairway. All public bathrooms contained liquid soap, paper towels, trash cans. At 3:45 p.m., LPA tested the smoke and carbon monoxide detector in Room 107 and determined both to be operational.

LPAs conducted a record review of resident and personnel files at 1:20 p.m. Most employee and resident files were available for audit. However, the licensee did not have a complete file available for audit. Therefore, a deficiency is issued and noted on the corresponding LIC 809-D page.

No immediate health or safety hazards were observed during today’s visit. Exit interview conducted. Copy of report provided.

SUPERVISORS NAME: Naira Margaryan
LICENSING EVALUATOR NAME: Nicholas Reed
LICENSING EVALUATOR SIGNATURE:

DATE: 01/17/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/17/2025
LIC809 (FAS) - (06/04)
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