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25 | At around 2:00 PM on 08/15/24, Licensing Program Analyst (LPA) Abeye Duguma conducted an unannounced visit. LPA met with caregiver, Kanarick Panosyan, and disclosed the reason for the visit.
During the course of investigating complaint # 31-AS-20240807095448, the caregiver contacted the administrator Armine Avetisyan and put her on speakerphone to speak with the LPA. LPA explained the allegations and the administrator got frustrated and started demanding information. LPA explained the allegations and that more information will be disclosed as it is an on-going investigation. The Administrator then began shouting to the caregiver, “call the police, call the police”. Moments later the police arrived at the facility and began to interrogate the LPA, asked for LPA’s badge and why LPA was at the facility. LPA fully cooperated with the police and explained the reason for the visit. The officers then explained to the LPA that the administrator contacted the police on behalf of the caregiver for their safety and the person who called stated they suspect LPA was falsifying identity, posing as a government agent.
The caregiver was informed that the administrator may be called in to the Woodland Hills South Regional Office for an informal meeting.
Exit interview conducted. Copy of report provided.
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