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13 | Licensing Program Analyst (LPA) Jose Tan conducted an unannounced initial complaint visit at this facility to investigate the above allegation. LPA met with Administrator Gibson Amize and explained the reason for the visit.
LPA conducted a physical plant tour at 10:02 AM, requested copies of facility documents relevant to the investigation at 10:23 AM, reviewed records between 10:30 AM to 11:30 AM and interviewed staff and residents between 11:30 AM to 1:00 PM. Regarding the allegation Staff did not maintain a comfortable temperature in the home, LPA observation during physical plant tour revealed that the thermometer on the wall was set at 81.0°F. The temperature inside during visit was measured 79.3°F in the living room and 81.1°F at the farthest rooms from the main entrance door and/or the living room, all are within the required range. LPA's interview with the only client who is in the facility whose room was also at the far end, revealed that the temperature in his room was fine and was not hot at all. (continued on LIC 9099-C) |