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32 | Allegation: Staff do not ensure a resident is provided privacy while in care.
To investigate this allegation, LPA conducted an interview with two (2) staff members and was informed that prior to employment they’d been trained in residents’ personal rights, including the right to privacy while receiving care. The staff interviewed reported that they are instructed to immediately correct any situation in which privacy may be compromised. All residents interviewed stated that staff treat them respectfully and provide care in a manner that protects their privacy. Residents reported they feel comfortable with the care provided and did not express concerns regarding staff violating their privacy. No evidence was obtained during the investigation to show that staff failed to ensure privacy while residents were in care. Based on interviews and observations, the facility appears to be following personal rights requirements and providing care with dignity and respect. Therefore, the allegation is Unsubstantiated at this time.
Staff do not prevent a resident from being threatened while in care.
To investigate this allegation, LPA conducted interviews with two (2) staff members, who denied the above allegation and informed LPA that staff are trained to maintain a safe environment, monitor resident interactions, and immediately intervene if any behavior may place a resident at risk. LPA was also informed that the staff follow the facility’s policies for preventing verbal or physical conflicts and are expected to notify management of any concerns. R1 interviewed, informed LPA that they feel safe at the facility and reported that staff respond promptly when assistance is needed. All three (3) residents interviewed expressed no concern regarding this allegation. LPA conducted observations inside the facility, including common areas and resident rooms. During the visit, residents appeared comfortable, engaged, and interacted appropriately. No behaviors or conditions were observed that would suggest threats or unsafe interactions among residents. Based on interviews and observations, there is no evidence to indicate that staff failed to prevent a resident from being threatened while in care. Therefore, the allegation is Unsubstantiated at this time.
No deficiency issued during today's visit.
Exit interview conducted and copy of this report signed and delivered.
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