197610741-6-16-2026-31-AS-MGFS-DX9SGP-20260824135214

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197610741
Report Date: 06/16/2026
Date Signed: 06/16/2026 12:10:23 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS S.RO, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/11/2026 and conducted by Evaluator Michael Cava

COMPLAINT CONTROL NUMBER: 31-AS-20260611134223

FACILITY NAME:	JADE AND JUDE HOMES		FACILITY NUMBER:	197610741
ADMINISTRATOR:	ANGUIANO, EMALYN		FACILITY TYPE:	740
ADDRESS:	8533 WOODLEY AVENUE		TELEPHONE:	(747) 248-2715
CITY:	NORTH HILLS	STATE: CA	ZIP CODE:	91343
CAPACITY:	6	CENSUS: 2	DATE:	06/16/2026
		UNANNOUNCED	TIME BEGAN:	09:02 AM
MET WITH:	Elbert Perez, Emalyn Aguinano		TIME COMPLETED:	12:15 PM

ALLEGATION(S):

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Due to lack of supervision, resident eloped

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Michael Cava conducted a complaint visit to facility to investigate the above allegation. LPA met with staff, Elbert Perez, and advised him of the compleint. The administrator, Emalyn Anguinano, joined shortly after. Today's investigation consisted of interviews with administrator and one (1) staff, between 9:02 am to 9:30am and two (2) residents, between 9:30am to 10:00am. LPA also conducted a physical plant inspection, between 10:00am to 10:30am and record review, between 10:30am to 11:00am.

Regarding allegation: Due to lack of supervision, resident eloped, it was reported that on or around 06/08/26 Resident 1 (R1) walked out of the facility because the door was not lock properly and the auditory alert did not go off. R1 was found by a cyclist, who called law enforcement, and was take to the emergency room. R1 was evaluated and discharged to family. There were some concerns because R1 has some cognitive issues.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Mary G Flores
LICENSING EVALUATOR NAME: Michael Cava
LICENSING EVALUATOR SIGNATURE:	DATE: 06/16/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/16/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 31-AS-20260611134223

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS S.RO, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364

FACILITY NAME: JADE AND JUDE HOMES	FACILITY NUMBER: 197610741
	VISIT DATE: 06/16/2026

NARRATIVE

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Prior to this visit, LPA Cava ran a file review and observed an Incident Report (IR) pertaining to this allegation. The IR was received by Licensing on 06/12/26. Review of the IR reveal that on 06/09/26, at approximately 7:30am, staff noticed R1 was not in the facility. Staff searched for R1 immediately within parameters of the facility, but R1 could not be located. Law enforcement were called to report missing person, and R1's responsible person was notified.

Interviews with the administrator and staff confirm that R1 made their way outside of the facility on their own, but deny the allegation of lack of supervision as there was staff presence (1 staff to 3 residents) when this incident had occurred. Once it was realized that R1 was not in the facility, staff launched a search for the resident, and notified law enforcement and R1's family within an hour. R1 was eventually located, and was recovered at the hospital. There were no injuries noted. R1's responsible person expressed no concerns. Interviews with two (2) residents deny the allegation of neglect, stating there is anywhere between one to two staff, including the administrator, on duty at all times. Both residents had no complaints or concerns regarding the care and supervision provided. R1 could not be interviewed as as R1 no longer resides at the facility.

A review R1's records does not indicate any elopement or history of elopement. When both administrator and staff were asked if R1 had a history of eloping the facility since admission, both stated no.

In addition to interviews and record review, a physical plant inspection was made. The facility is a one story building with four (4) bedrooms designated for resident use. There is a total of five (5) exits in the building. All exits were checked during this investigation to have a functional auditory alert. R1 stayed in Room #2, which has no direct exit.

Although the resident did leave facility grounds on 06/09/26, based on the department’s observations, interviews and record review(s), it could not be proven that elopement was due to neglect. Therefore, the allegation is deemed Unsubstantiated at this time.

SUPERVISORS NAME: Mary G Flores
LICENSING EVALUATOR NAME: Michael Cava
LICENSING EVALUATOR SIGNATURE:	DATE: 06/16/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/16/2026

LIC9099 (FAS) - (06/04)

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