197610827-5-20-2026-31-AS-TAGD-DVSRSS-20260708131713

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197610827
Report Date: 05/20/2026
Date Signed: 05/20/2026 02:40:21 PM

Unfounded

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS S.RO, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364

This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/15/2026 and conducted by Evaluator Abeye Duguma

COMPLAINT CONTROL NUMBER: 31-AS-20260515131712

FACILITY NAME:	LOVE YOU MORE RESIDENTIAL VILLA		FACILITY NUMBER:	197610827
ADMINISTRATOR:	JIMENEZ, ARMINE MARIE		FACILITY TYPE:	740
ADDRESS:	9371 DORRINGTON PL		TELEPHONE:	(818) 810-0728
CITY:	LOS ANGELES	STATE: CA	ZIP CODE:	91331
CAPACITY:	6	CENSUS: 4	DATE:	05/20/2026
		UNANNOUNCED	TIME BEGAN:	10:00 AM
MET WITH:	Armine Marie Jimenez		TIME COMPLETED:	02:00 PM

ALLEGATION(S):

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Staff did not prevent a resident from hitting another resident in care.
Staff did not allow law enforcement access a resident in care.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Abeye Duguma conducted an unannounced initial complaint visit to this facility to investigate the above allegations. LPA met with the administrator, Armine Marie Jimenez, and explained the reason for the visit.

--- Staff did not prevent a resident from hitting another resident in care.

It was alleged that Resident #1 (R1) was hit by another resident whose name is unknown. To investigate the allegation, LPA requested documents at around 10:30a.m., interviewed two (2) staff from around 11:00a.m. to 12:15p.m. and four (4) residents from around 12:15p.m. to 12:45p.m. A review of Facility Register of Clients does not list Resident #1 (R1) as one of the clients currently in the facility. A review of Department's records shows there are no serious incident reports filed for the resident in question. During interviews, both staff stated they do not know anyone by R1’s name.
(CONT. LIC9099-C)

Unfounded

Estimated Days of Completion:

SUPERVISORS NAME: Troy Agard
LICENSING EVALUATOR NAME: Abeye Duguma
LICENSING EVALUATOR SIGNATURE:	DATE: 05/20/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/20/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 31-AS-20260515131712

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS S.RO, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364

FACILITY NAME: LOVE YOU MORE RESIDENTIAL VILLA	FACILITY NUMBER: 197610827
	VISIT DATE: 05/20/2026

NARRATIVE

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They stated no one has ever been admitted to the facility by that name. Staff added since opening they have not had any incident involving physical contact between residents. During interviews, all residents stated they do not know anyone by R1’s name and have not witnessed anyone being assaulted.

------ Staff did not allow law enforcement access a resident in care.

It was alleged that staff would not allow the officer to enter the facility. To investigate the allegation, LPA requested documents at around 10:30a.m., interviewed two (2) staff from around 11:00a.m. to 12:15p.m. and four (4) residents from around 12:15p.m. to 12:45p.m. A review of Department's records shows there are no serious incident reports filed for the resident in question involving law enforcement. During interviews, both staff stated they are not aware of any law enforcement being dispatched to the facility or deny their entry. During interviews with residents, they all stated they are unaware of law enforcement being denied entry.

The investigation revealed that R1 identified in this complaint does not reside at this facility.

The department has investigated the complaint alleging staff did not prevent a resident from hitting another resident in care and staff did not allow law enforcement access a resident in care. We have found that the complaint was unfounded, meaning that the allegation was false, could not have happened and/or is without reasonable basis. We have therefore dismissed the complaint. The complaint is deemed unfounded at this time.

No health and safety hazards noted during the visit.

Exit interview conducted. Copy of this report issued.

SUPERVISORS NAME: Troy Agard
LICENSING EVALUATOR NAME: Abeye Duguma
LICENSING EVALUATOR SIGNATURE:	DATE: 05/20/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/20/2026

LIC9099 (FAS) - (06/04)

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