It is alleged that the Licensee has barged into Resident 1 (R1)'s room on multiple occasions and has followed R1 outside of the facility. Licensee mentioned that all residents have call pendants but staff check on residents every hour. Licensee mentioned that they are also a caregiver, who assists with daily care but they always ask for permission before entering a room. Interview with two staff revealed that they check on residents every hour or upon receiving assistance calls. Staff mentioned that several residents leave the doors open but they always enter resident’s rooms by asking permission. Staff also mentioned that if the door to a resident’s room or bathroom is closed, they always knock and wait for permission to enter. LPA also observed one (1) staff member who asked for permission to enter resident’s room. During interviews with residents, four (4) out of five (5) residents stated staff are nice and courteous; they always announce before entering rooms. Interview with R1 revealed that on several occasions Licensee barged in to the room but could not recall exact dates or times. R1 stated on one occasion Licensee waited outside with R1, while they were waiting for transportation but has never followed R1 anywhere. R1 stated within the last two weeks they have had a better relationship with the Licensee, who has not come in to the room but staff are always there to assist.

Based on interviews with staff and residents, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

Exit interview conducted and copy of this report was provided.