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Department of
SOCIAL SERVICES

Community Care Licensing


FACILITY EVALUATION REPORT

Facility Number: 197690036
Report Date: 06/15/2023
Date Signed: 06/15/2023 03:06:01 PM

Document Has Been Signed on 06/15/2023 03:06 PM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 21731 VENTURA BLVD. #250
WOODLAND HILLS, CA 91364
FACILITY NAME:ELEVATIONSFACILITY NUMBER:
197690036
ADMINISTRATOR:JORDAN ARONOFFFACILITY TYPE:
772
ADDRESS:3836 KANAN ROADTELEPHONE:
(858) 695-4069
CITY:AGOURA HILLSSTATE: CAZIP CODE:
91301
CAPACITY: 6CENSUS: 4DATE:
06/15/2023
TYPE OF VISIT:Required - 1 YearUNANNOUNCEDTIME BEGAN:
09:45 AM
MET WITH:Sheldon Cohen- Facility DesigneeTIME COMPLETED:
03:20 PM
NARRATIVE
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Licensing Program Analyst (LPA) Elsie Campos arrived at the facility unannounced to conduct a required annual visit at 9:45 a.m. The LPA was greeted by staff and informed them of the reason for the visit. Administrator Priya Chaudhri was not present at the facility, LPA met with Facility Designee Sheldon Cohen.

The LPA along with the Facility Designee and staff toured the physical plant areas inside and outside to ensure there are no health and safety hazards and facility is in compliance with Title 22 Regulations.

BEDROOMS/BATHROOMS: The LPA began the inspection with the downstairs bedrooms and bathrooms. Bedrooms were furnished appropriately with clean linens, appropriate furnishings and sufficient lighting. There are six designated client rooms. There was a linen closet in the upstairs hallway with extra towels and linens. The client bathrooms were clean and sanitary and in operating condition. The bathrooms were sufficiently stocked with soap and paper towels. The hot water temperature measured between 124.8 and 129.7 degrees Fahrenheit.

KITCHEN: The LPA inspected the kitchen/food service area. Knives and cleaning supplies are stored inaccessible. Kitchen appliances were in operable condition. The facility has a sufficient supply of perishable and non-perishable food. Additional food supplies and emergency food supply is kept in the attached garage.

COMMON AREAS: At the time of the visit, living room and dining room furniture was observed to be in good condition. The facility maintained a comfortable temperature of 72 degrees. Smoke detector(s) and carbon monoxide detector were tested at 1:55 p.m. and operational at the time of the visit.

*Continued on LIC 9099-C**

SUPERVISORS NAME: Jeralyn Ann Pfannenstiel
LICENSING EVALUATOR NAME: Elsie Campos
LICENSING EVALUATOR SIGNATURE: DATE: 06/15/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE: DATE: 06/15/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC809 (FAS) - (06/04)
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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 21731 VENTURA BLVD. #250
WOODLAND HILLS, CA 91364
FACILITY NAME: ELEVATIONS
FACILITY NUMBER: 197690036
VISIT DATE: 06/15/2023
NARRATIVE
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The two (2) fire extinguishers observed were fully charged and were last serviced Oct 26, 2022. The LPA observed required postings throughout the common spaces. There is a laundry room attached to the garage and gym room, where the washer and dryer are held. Cleaning supplies and disinfectants are kept in locked in the laundry room.

OUTDOOR AREA: The backyard has a covered outdoor area equipped with furniture for client use. There is a side gate for client use and is single latched. A pool was observed to be covered and inaccessible, exits are free of obstructions.

RECORDS: Residents’ records review began at 12:30 p.m., records were reviewed for, but not limited to care plans, medical records, admissions agreement, consent forms. All records were in order.

Personnel records were reviewed for, but not limited to health assessments, criminal record clearances, first aid/CPR training, and the appropriate training. Administrator did not have a valid administrator license on file. It was discussed that they would put in for renewal.

MEDICATIONS: Medications review began at 11:50 a.m., medications are centrally stored and locked in the Medication Room. The LPA audited four (4) resident files. The following is observed: medications are labeled and checked for expiration dates. For 2 out of 4 residents (Resident #1 and Resident #2), the facility did not have the prescription #’s recorded in the centrally stored medications log. In addition, staff assisted R2 with the self-administration of the medication Quetiapine and HydrOXYzine, yet it was not properly documented in the centrally stored medication log.

INFECTION CONTROL: Upon entry, the facility has a central entry point for symptom screening, temperature checks, and sanitation station. The facility has an adequate supply of Personal Protection Equipment (PPE) and the facility is able to obtain additional supplies as needed. The facility’s cleaning protocol is sufficient. If needed, the facility has the capacity to designate a single isolation room if the facility has a confirmed case of COVID-19.

The LPA obtained the following documents: LIC500 Personnel Report, Client Roster, Liability Insurance and Emergency and Disaster Plan. The following deficiencies were observed (See LIC 809-D.) and cited from the California Code of Regulations, Title 22 and California Health and Safety Code. Failure to correct the deficiencies may result in civil penalties.


Exit interview was conducted. A copy of the report and appeal rights were provided.
SUPERVISORS NAME: Jeralyn Ann Pfannenstiel
LICENSING EVALUATOR NAME: Elsie Campos
LICENSING EVALUATOR SIGNATURE:

DATE: 06/15/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/15/2023
LIC809 (FAS) - (06/04)
Page: 2 of 4
Document Has Been Signed on 06/15/2023 03:06 PM - It Cannot Be Edited


Created By: Elsie Campos On 06/15/2023 at 02:35 PM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 21731 VENTURA BLVD. #250
WOODLAND HILLS, CA 91364

FACILITY NAME: ELEVATIONS

FACILITY NUMBER: 197690036

DEFICIENCY INFORMATION FOR THIS PAGE:

VISIT DATE: 06/15/2023

DEFICIENCIES & PLANS OF CORRECTION (POCs)
Type A
Section Cited
CCR
81075(k)(7)
Health-Related Services
(k) The following requirements shall apply to medications which are centrally stored: (7) The licensee shall ensure the maintenance, for each client, of a record of centrally stored prescription medications which is retained for at least one year and includes the following:

This requirement is not met as evidenced by:
Deficient Practice Statement
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Based on observation and record review, the licensee did not comply with the section cited above as 2 out of 4 clients had medications that were not properly documented. R1 did not have prescription #'s recorded in the Centrally Stored Medications Log and R2 was being administered medications that were not properly documented in the Centrally Stored Medications Log which poses an immediate health and safety risk to persons in care.
POC Due Date: 06/16/2023
Plan of Correction
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The Licensee agreed to the following:
1. Document medicatons with all idetifying information for R1 and R2 in the centrally stored medications log. Provide proof to CCL no later than 6/16/2023.
Section Cited
Deficient Practice Statement
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POC Due Date:
Plan of Correction
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME:Jeralyn Ann Pfannenstiel
LICENSING EVALUATOR NAME:Elsie Campos
LICENSING EVALUATOR SIGNATURE:
DATE: 06/15/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 06/15/2023


LIC809 (FAS) - (06/04)
Page: 3 of 4
Document Has Been Signed on 06/15/2023 03:06 PM - It Cannot Be Edited


Created By: Elsie Campos On 06/15/2023 at 02:35 PM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 21731 VENTURA BLVD. #250
WOODLAND HILLS, CA 91364

FACILITY NAME: ELEVATIONS

FACILITY NUMBER: 197690036

DEFICIENCY INFORMATION FOR THIS PAGE:

VISIT DATE: 06/15/2023

DEFICIENCIES & PLANS OF CORRECTION (POCs)
Type B
Section Cited
CCR
81088(e)(1)
Fixtures, Furniture, Equipment, and Supplies
(e) Faucets used by clients for personal care such as shaving and grooming shall deliver hot water. (1) Hot water temperature controls shall be maintained to automatically regulate temperature of hot water delivered to plumbing fixtures used by clients to attain a hot water temperature of not less than 105 degrees F (40.5 degrees C) and not more than 120 degrees F (48.8 degrees C).

This requirement is not met as evidenced by:
Deficient Practice Statement
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Based on observation, the licensee did not comply with the section cited above as bathroom sinks were delivering hot water above 120 degrees F. Measuring between 124.8 and 129.7 degrees F which poses a potential health and safety risk to persons in care.
POC Due Date: 06/21/2023
Plan of Correction
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Licensee agreed to the following:
1. Immediatley adjust hot water controls to regulate water temperatures at no less than 105 degrees F and not more thatn 120 degrees F.
2. Submit a 5 day water temperature log of water temp readings no later than 6/21/2023.
Type B
Section Cited
HSC
1562.5(d)
Other Provisions
(d) All administrators of adult residential and program directors of social rehabilitation facilities licensed on or before January 1, 1994, shall complete the training by December 31, 1994, and every two years thereafter. Newly employed administrators and program directors shall complete training within six months after commencing employment.

This requirement is not met as evidenced by:
Deficient Practice Statement
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Based on iinterview and record review, the licensee did not comply with the section cited above as the adminsitrator or designee did not hold a valid administrators certificate which poses a potential health and safety risk to persons in care.
POC Due Date: 06/23/2023
Plan of Correction
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The licensee agreed to do the following:
1. Submit for an administrators certificate renewal or new application and submit proof to CCL no later than 6/23/2023.
2. Submit valid administrators license to CCL.
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME:Jeralyn Ann Pfannenstiel
LICENSING EVALUATOR NAME:Elsie Campos
LICENSING EVALUATOR SIGNATURE:
DATE: 06/15/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 06/15/2023


LIC809 (FAS) - (06/04)
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