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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197700191
Report Date: 10/25/2023
Date Signed: 10/25/2023 04:41:04 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/27/2023 and conducted by Evaluator Lilia Hernandez
PUBLIC
COMPLAINT CONTROL NUMBER: 58-CC-20230927152229
FACILITY NAME:DUNN, RODEEN FAMILY CHILD CAREFACILITY NUMBER:
197700191
ADMINISTRATOR:DUNN, RODEENFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(661) 878-6794
CITY:PALMDALESTATE: CAZIP CODE:
93551
CAPACITY:14CENSUS: 4DATE:
10/25/2023
UNANNOUNCEDTIME BEGAN:
10:10 AM
MET WITH:Rodeen Dunn, LicenseeTIME COMPLETED:
11:33 AM
ALLEGATION(S):
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Staff hit daycare child
INVESTIGATION FINDINGS:
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Licensing Program Analysts (LPAs) Joe Katrdzhyan and Lilia Hernandez conducted an unannounced complaint inspection on 10/25/23 to investigate the above allegation. LPAs arrived at the facility at 10:10AM and met with Staff #1. At 10:24AM, LPAs were met by Rodeen Dunn, Licensee, who guided LPAs on tour of the facility. There were 4 children and 2 staff upon arrival.

The purpose of the visit is to deliver findings for the above allegation.

During the investigation conducted by the LPAs, interviews were conducted, records were reviewed, pictures were obtained, copies of rosters and other pertinent information and documents were also obtained.

Details provided by the reporting party indicates that staff hit daycare child.

Licensee disclosed no child in her care were hit by staff.

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Rita Ramos
LICENSING EVALUATOR NAME: Lilia Hernandez
LICENSING EVALUATOR SIGNATURE:

DATE: 10/25/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/25/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 58-CC-20230927152229
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: DUNN, RODEEN FAMILY CHILD CARE
FACILITY NUMBER: 197700191
VISIT DATE: 10/25/2023
NARRATIVE
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Per licensee, no incident involving a staff hitting a child in care occurred at the facility.

Per licensee, live cameras with audio are installed in the facility. Licensee also has video footage backup that can be viewed at a later time.

Per licensee, video footage did not show any staff hitting a day care child.

Per licensee, parents of children in care have access to the cameras at all times to monitor their child.

Staff interviewed made no disclosures regarding a child being hit by staff.

Children interviewed, made no disclosure of any child being hit by staff.

Parents disclosed they are satisfied with the operation of the facility. Parents also disclosed and confirmed that licensee has cameras installed in the facility. Parents reported that they often watch the videos to monitor their child's care.

Based on the investigation conducted by the LPAs, it has been determined that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

The Notice of Site Visit must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.

Exit interview conducted and report was reviewed with Rodeen Dunn, Licensee.
SUPERVISORS NAME: Rita Ramos
LICENSING EVALUATOR NAME: Lilia Hernandez
LICENSING EVALUATOR SIGNATURE:

DATE: 10/25/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/25/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2