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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197700191
Report Date: 01/10/2024
Date Signed: 01/10/2024 12:42:00 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/22/2023 and conducted by Evaluator Lilia Hernandez
PUBLIC
COMPLAINT CONTROL NUMBER: 58-CC-20231122131659
FACILITY NAME:DUNN, RODEEN FAMILY CHILD CAREFACILITY NUMBER:
197700191
ADMINISTRATOR:DUNN, RODEENFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(661) 878-6794
CITY:PALMDALESTATE: CAZIP CODE:
93551
CAPACITY:14CENSUS: 10DATE:
01/10/2024
UNANNOUNCEDTIME BEGAN:
11:06 AM
MET WITH:Rodeen Dunn, Licensee TIME COMPLETED:
12:50 PM
ALLEGATION(S):
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Licensee released medical information of child on social media
Day care child not free from actions of a punitive nature
INVESTIGATION FINDINGS:
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Licensing Program Analysts (LPAs) Joe Katrdzhyan and Lilia Hernandez conducted an unannounced complaint inspection to the above facility on 01/10/2024. LPAs arrived at the facility at 11:06AM and met with Rodeen Dunn, Licensee who guided LPAs on tour of the facility. There were 10 children, and 2 staff upon arrival.

The purpose of the visit is to deliver findings for the above allegations.

During the investigation conducted by the LPAs, interviews were conducted, records were reviewed, observation of care and supervision were made. LPAs also obtained copies of facility rosters and other pertinent information and documents.

Details provided by the reporting party indicates that day care child was not free from actions of a punitive nature and licensee released medical information of child #1 on social media. ---Page 1 of 2
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Rita Ramos
LICENSING EVALUATOR NAME: Lilia Hernandez
LICENSING EVALUATOR SIGNATURE:

DATE: 01/10/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/10/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 58-CC-20231122131659
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: DUNN, RODEEN FAMILY CHILD CARE
FACILITY NUMBER: 197700191
VISIT DATE: 01/10/2024
NARRATIVE
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Reporting party provided the Department with video footage of the information Licensee shared regarding Child #1's health.

Per Licensee, video footage of both the reporting party and child were in fact shared on social media. Licensee disclosed to LPAs that videos that were posted on her personal social media discussed general information regarding the importance of transparency when enrolling a child in child care. The Reporting party became aware of the video posted by the Licensee and responded by disclosing details regarding the Licensee’s facility. Back and forth dialog took place between the Licensee and the Reporting Party, which led to the Licensee disclosing the Reporting Party’s name and Child #1’s medical information.

Based on the investigation conducted by the Department which includes interviews, observations, record reviews, and other pertinent information and documents, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulations, Title 22, Division 12 Chapter 1 102423(a)(4) Personal Rights is being cited on the attached deficiency.

Non compliance with conditions of probation, where the license is on probation pursuant to the Revised Decision and Order #1220101101B, dated 6/28/22, where on page 31 of the Order, Item 1, Respondent shall obey all laws, including the California Community Care Facilities Act, and adhere to all Department regulations promulgated thereunder.

The Notice of Site Visit must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.

Exit interview conducted and report was reviewed with Rodeen Dunn, Licensee.

---Page 2 of 2
SUPERVISORS NAME: Rita Ramos
LICENSING EVALUATOR NAME: Lilia Hernandez
LICENSING EVALUATOR SIGNATURE:

DATE: 01/10/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/10/2024
LIC9099 (FAS) - (06/04)
Page: 3 of 5
Control Number 58-CC-20231122131659
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: DUNN, RODEEN FAMILY CHILD CARE
FACILITY NUMBER: 197700191
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 01/10/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Request Denied
Type B
01/17/2024
Section Cited
CCR
102423(a)(4)
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Personal Rights (a) Each child receiving services from a family child care home shall have certain rights that shall not be waived or abridged by the licensee regardless of consent or authorization from the child's authorized representative...(4) To be free from corporal or unusual punishment, infliction of pain, humiliation... or other actions of a punitive nature...
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Per Licensee, Corrections for personal social media and business website has been address so that accounts do not link to one another. Licensee will review Personal Rights video provided by LPA Hernandez and a written statement detailing the understanding of Personal Rights regulation and submit to LPA Hernandez via email by POC due date.
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This requirement is not met as evidenced by:
Per Licensee, video footage of both the reporting party and child were in fact shared on social media disclosing the Reporting Party’s name and Child #1’s medical information.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Rita Ramos
LICENSING EVALUATOR NAME: Lilia Hernandez
LICENSING EVALUATOR SIGNATURE:

DATE: 01/10/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/10/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/22/2023 and conducted by Evaluator Lilia Hernandez
PUBLIC
COMPLAINT CONTROL NUMBER: 58-CC-20231122131659

FACILITY NAME:DUNN, RODEEN FAMILY CHILD CAREFACILITY NUMBER:
197700191
ADMINISTRATOR:DUNN, RODEENFACILITY TYPE:
810
ADDRESS:1320 DATE PALM DRIVETELEPHONE:
(661) 878-6794
CITY:PALMDALESTATE: CAZIP CODE:
93551
CAPACITY:14CENSUS: 10DATE:
01/10/2024
UNANNOUNCEDTIME BEGAN:
11:06 AM
MET WITH:Rodeen Dunn, Licensee TIME COMPLETED:
12:50 PM
ALLEGATION(S):
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2
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Licensee did not properly supervise day care child.
Licensee is operating over capacity.
INVESTIGATION FINDINGS:
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Licensing Program Analysts (LPAs) Joe Katrdzhyan and Lilia Hernandez conducted an unannounced complaint inspection to the above facility on 01/10/2024. LPAs arrived at the facility at 11:06AM and met with Rodeen Dunn, Licensee who guided LPAs on tour of the facility. There were 10 children, and 2 staff upon arrival.

The purpose of the visit is to deliver findings for the above allegations.

During the investigation conducted by the LPAs, interviews were conducted, records were reviewed, observation of care and supervision were made. LPAs also obtained copies of facility rosters and other pertinent information and documents.

Details provided by the reporting party indicates that licensee did not properly supervise day care child, and Licensee is operating over capacity.

During LPAs observation of care and supervision, LPAs did not observe any instances of children not being supervised. Both Staff #1 and Staff #2 were observed supervising their assigned group of children at all times.

Licensee stated that children are properly supervised and at no time has the facility operated over capacity. ---Page 1 of 2
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Rita Ramos
LICENSING EVALUATOR NAME: Lilia Hernandez
LICENSING EVALUATOR SIGNATURE:

DATE: 01/10/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/10/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 58-CC-20231122131659
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: DUNN, RODEEN FAMILY CHILD CARE
FACILITY NUMBER: 197700191
VISIT DATE: 01/10/2024
NARRATIVE
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During staff interviews, no disclosures were made to support the allegations above. Staff #2 stated that at no time did they observe the facility to have more than 12 children in care. Staff #1 disclosed that at no time have children been observed unsupervised.

Parents interviewed made no disclosures that supports the allegations above. Parents disclosed they are satisfied with the operation of the facility. Parent #3 did not disclose any concerns with their child's health or safety. Parent #5 disclosed no concern with supervision.

Based on the investigation conducted by the LPAs, it has been determined that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

The Notice of Site Visit must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.

Exit interview conducted and report was reviewed with Rodeen Dunn, Licensee.

---Page 2 of 2
SUPERVISORS NAME: Rita Ramos
LICENSING EVALUATOR NAME: Lilia Hernandez
LICENSING EVALUATOR SIGNATURE:

DATE: 01/10/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/10/2024
LIC9099 (FAS) - (06/04)
Page: 5 of 5