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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197700191
Report Date: 05/14/2025
Date Signed: 05/14/2025 11:33:01 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CC RO, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/11/2025 and conducted by Evaluator Mayra Rivera
PUBLIC
COMPLAINT CONTROL NUMBER: 12-CC-20250311145126
FACILITY NAME:DUNN, RODEEN FAMILY CHILD CAREFACILITY NUMBER:
197700191
ADMINISTRATOR:DUNN, RODEENFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(661) 878-6794
CITY:PALMDALESTATE: CAZIP CODE:
93551
CAPACITY:14CENSUS: 4DATE:
05/14/2025
UNANNOUNCEDTIME BEGAN:
11:05 AM
MET WITH:Rodeen Dunn, LicenseeTIME COMPLETED:
11:40 AM
ALLEGATION(S):
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Child sustained scratches on neck
Expired food
INVESTIGATION FINDINGS:
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On Wednesday, May 14, 2025, Licensing Program Analysts (LPAs), Mayra Rivera and Sherell Braddock conducted an unannounced complaint inspection and to deliver findings in regards the above allegation.

Upon LPAs Rivera and Braddock arrival, LPAs observed 3 preschool and 1 infant with licensee present providing care and supervision. LPAs met with licensee Rodeen Dunn who granted access and guided LPA Rivera and LPA Braddock on a tour of the facility.

During the course of this investigation, LPA Rivera and LPA Cha, conducted confidential interviews with staff, parents, children and inspected dry food and refrigerated/ frozen foods. Based on the confidential interviews with staff, parents and children, there was no indication of a child sustaining a scratch on the neck and LPAs did not observe expired food. The interviews conducted by LPA Rivera and LPA Cha and food observation did not support nor confirm the above allegations.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Lady King
LICENSING EVALUATOR NAME: Mayra Rivera
LICENSING EVALUATOR SIGNATURE:

DATE: 05/14/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/14/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 12-CC-20250311145126
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CC RO, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
FACILITY NAME: DUNN, RODEEN FAMILY CHILD CARE
FACILITY NUMBER: 197700191
VISIT DATE: 05/14/2025
NARRATIVE
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This agency has investigated the complaint alleging expired food and child sustained scratches on neck. At this time, it is determined that although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore at this time the above allegations are unsubstantiated. No deficiency given at this time.

Exit interview was conducted with licensee Rodeen Dunn. The licensee was provided a copy of the appeal rights (LIC 9058) and her signature on this form acknowledges receipt of these forms.

The Notice of Site Visit (LIC 9213) – must remain posted for 30 days during the hours of operation after each site visit made by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.
SUPERVISORS NAME: Lady King
LICENSING EVALUATOR NAME: Mayra Rivera
LICENSING EVALUATOR SIGNATURE:

DATE: 05/14/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/14/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CC RO, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/11/2025 and conducted by Evaluator Mayra Rivera
PUBLIC
COMPLAINT CONTROL NUMBER: 12-CC-20250311145126

FACILITY NAME:DUNN, RODEEN FAMILY CHILD CAREFACILITY NUMBER:
197700191
ADMINISTRATOR:DUNN, RODEENFACILITY TYPE:
810
ADDRESS:1320 DATE PALM DRIVETELEPHONE:
(661) 878-6794
CITY:PALMDALESTATE: CAZIP CODE:
93551
CAPACITY:14CENSUS: 4DATE:
05/14/2025
UNANNOUNCEDTIME BEGAN:
11:05 AM
MET WITH:Rodeen Dunn, LicenseeTIME COMPLETED:
11:40 AM
ALLEGATION(S):
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Out of Ratio
INVESTIGATION FINDINGS:
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On Wednesday, May 14, 2025, Licensing Program Analysts (LPAs), Mayra Rivera and Sherell Braddock conducted an unannounced complaint inspection and to deliver findings in regards the above allegation.

Upon LPAs Rivera and Braddock arrival, LPAs observed 3 preschool and 1 infant with licensee present providing care and supervision. LPAs met with licensee Rodeen Dunn who granted access and guided LPA Rivera and LPA Braddock on a tour of the facility.

During the course of this investigation, licensing program analyst LPA Rivera and LPA Cha conducted confidential interviews with parents, staff and children and reviewed documentation. The documentation reviewed by the department revealed that on Saturdays in the months of November 2024, December 2024, January 2025, and February 2025 care was provided on Saturdays and facility was over ratio by having 14 children present between the hours of 6:40am to 6:30 pm and no assistant present.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Lady King
LICENSING EVALUATOR NAME: Mayra Rivera
LICENSING EVALUATOR SIGNATURE:

DATE: 05/14/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/14/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 5
Control Number 12-CC-20250311145126
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CC RO, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
FACILITY NAME: DUNN, RODEEN FAMILY CHILD CARE
FACILITY NUMBER: 197700191
VISIT DATE: 05/14/2025
NARRATIVE
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Licensee stated the assistants do not work on Saturdays due to care being by appointment only and staff 1 and staff 2 timesheets revealed staff do not work on Saturday’s, therefore the licensee did not comply with the ratio requirements.

The preponderance of evidence standard has been met; therefore, the above allegation is found to be Substantiated. California Code of Regulations, Title 22 102416.5 Staffing Ratio and Capacity-(e). If no assistant provider is present at a Large Family Child Care Home, then the licensee shall comply with the capacity requirements for a Small Family Child Care Home as specified in subsections (b) and (c)., are being cited on the attached LIC9099D.

Per the Decision and Order issued, with the effective date of 06/28/2022, the licensee has violated the terms of the licensee’s probation. The Department will be seeking legal advice for licensee Rodeen Dunn for probation violation. If an Accusation or Petition to Revoke Probation is filed against licensee during probation, the probation shall be extended until the Department issues a final decision.

Upon receipt of this report, the licensee shall post any licensing report documenting a type “A” citation. This must remain posted for 30 days during hours of operation. In addition to posting this report, the licensee will also provide copies to the parents of the children in care for up to one year.

A copy of LIC 9224 - Acknowledgement of Receipt of Licensing Reports was provided to licensee and explained.

The Notice of Site Visit (LIC 9213) – must remain posted for 30 days during the hours of operation after each site visit made by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00. Exit interview was conducted with licensee Rodeen Dunn. The licensee was provided a copy of the appeal rights (LIC 9058) and their signature on this form acknowledges receipt of these forms.

SUPERVISORS NAME: Lady King
LICENSING EVALUATOR NAME: Mayra Rivera
LICENSING EVALUATOR SIGNATURE:

DATE: 05/14/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/14/2025
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 12-CC-20250311145126
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CC RO, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551

FACILITY NAME: DUNN, RODEEN FAMILY CHILD CARE
FACILITY NUMBER: 197700191
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 05/14/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Request Denied
Type A
05/19/2025
Section Cited
CCR
102416.5(e)
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102416.5- Staffing Ratio and Capacity- (e) If no assistant provider is present at a Large Family Child Care Home, then the licensee shall comply with the capacity requirements for a Small Family Child Care Home as specified in subsections (b) and (c).
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Per the Decision and Order issued, with the effective date of 06/28/2022, the licensee has violated the terms of the licensee’s probation. The Department will be seeking legal advice for licensee Rodeen Dunn for probation violation. If an Accusation or Petition to Revoke Probation is filed against licensee during probation, the probation shall be extended until the Department issues a final decision.
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Based on evidence and interviews the facility did not comply with the section cited above in operating out of ratio, which poses an immediate health, safety or personal rights risk to persons in care
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Lady King
LICENSING EVALUATOR NAME: Mayra Rivera
LICENSING EVALUATOR SIGNATURE:

DATE: 05/14/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/14/2025
LIC9099 (FAS) - (06/04)
Page: 5 of 5