197700345-9-28-2023-58-CC-RRAS-CW62JR-20230929172647

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197700345
Report Date: 09/28/2023
Date Signed: 09/28/2023 10:37:19 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/07/2023 and conducted by Evaluator Joe Katrdzhyan

PUBLIC

COMPLAINT CONTROL NUMBER: 58-CC-20230707082608

FACILITY NAME:	AVAGYAN FAMILY CHILD CARE		FACILITY NUMBER:	197700345
ADMINISTRATOR:	AVAGYAN, AYLIN		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(323) 301-3051
CITY:	GRANADA HILLS	STATE: CA	ZIP CODE:	91344
CAPACITY:	14	CENSUS: 10	DATE:	09/28/2023
		UNANNOUNCED	TIME BEGAN:	09:35 AM
MET WITH:	Licensee/Director: Aylin Avagyan		TIME COMPLETED:	11:00 AM

ALLEGATION(S):

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Licensee is operating over capacity.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Joe Katrdzhyan conducted an unannounced complaint inspection to the above facility on 9/28/23. LPA arrived to the facility at 9:35AM and met with Director / Aylin Avagyan, who guided LPA on a tour of the facility. There were 10 children with 2 staff present upon arrival.
The purpose of this visit is to deliver findings for the above allegation. The investigation regarding the above mentioned allegation was conducted by LPA / Lilia Hernandez.

During the investigation conducted by LPA Hernandez, interviews were conducted with various persons to include the Licensee/Director, staff, parents, and documented observations regarding the allegation.
Information provided by the reporting party indicates that the fire department visited the Licensee’s residence to provide fire safety education and they observed many children during fire safety education outdoors.
Licensee states that a community helper event took place January 2023 and March 2023 in front of the facility. Community helpers present were the local police and fire department. Children were provided a demonstration of equipment, patrol car and fire truck.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Rita Ramos	TELEPHONE: (424) 301-3061
LICENSING EVALUATOR NAME: Joe Katrdzhyan	TELEPHONE: (424) 301-3049
LICENSING EVALUATOR SIGNATURE:	DATE: 09/28/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/28/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 58-CC-20230707082608

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: AVAGYAN FAMILY CHILD CARE	FACILITY NUMBER: 197700345
	VISIT DATE: 09/28/2023

NARRATIVE

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Pg. 2

Staff that were interviewed reported no observation of facility operation over capacity.
Parents made no disclosures regarding over capacity and disclosed they are satisfied with the operation of the facility.

Based on the investigation conducted by the LPA Hernandez, it has been determined that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

The Notice of Site Visit must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00. Exit interview was conducted with Licensee/Director: Aylin Avagyan, including, but not limited to Provider Rights, Appeal Procedures and Agencies Consultative Role.

SUPERVISOR'S NAME: Rita Ramos	TELEPHONE: (424) 301-3061
LICENSING EVALUATOR NAME: Joe Katrdzhyan	TELEPHONE: (424) 301-3049
LICENSING EVALUATOR SIGNATURE:	DATE: 09/28/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/28/2023

LIC9099 (FAS) - (06/04)

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