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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197700354
Report Date: 10/06/2022
Date Signed: 10/06/2022 11:25:21 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/29/2022 and conducted by Evaluator Andrew Alemoh
PUBLIC
COMPLAINT CONTROL NUMBER: 12-CC-20220929151728
FACILITY NAME:WINGERT FAMILY CHILD CAREFACILITY NUMBER:
197700354
ADMINISTRATOR:WINGERT, SUSANNFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(818) 274-8355
CITY:PALMDALESTATE: CAZIP CODE:
93551
CAPACITY:14CENSUS: 4DATE:
10/06/2022
UNANNOUNCEDTIME BEGAN:
09:35 AM
MET WITH:Susann Wingert, LicenseeTIME COMPLETED:
11:50 AM
ALLEGATION(S):
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Allegation:

-Facility is unsanitary
INVESTIGATION FINDINGS:
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On 10/06/2022, Licensing Program Analysts(LPAs) Andrew Alemoh and Justeene Tamayo conducted an unannounced, initial 10 day complaint investigation at the above facility. Upon arrival, LPAs met with Licensee Susann Wingert. LPAs observed 3 preschool children and 1 infant on the premises, along with assistant #1, assistant #2, and the licensee.

The investigation consisted of interviews with staff, children, and other complaint relevant parties including the review of supportive documentation. It was alleged the facility is unsanitary. During initial walk through of the facility, LPAs did not observe the facility to be unsanitary. LPAs observed the animals on the premises to be fully barricaded outside of the home away from the children. The children enrolled do not commingle with the outdoor animals. Licensee provided LPAs with documentation proving the animals outdoors are emotional support animals.

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mariela Ramon
LICENSING EVALUATOR NAME: Andrew Alemoh
LICENSING EVALUATOR SIGNATURE:

DATE: 10/06/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/06/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 12-CC-20220929151728
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
FACILITY NAME: WINGERT FAMILY CHILD CARE
FACILITY NUMBER: 197700354
VISIT DATE: 10/06/2022
NARRATIVE
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Based on interviews conducted, there is not enough evidence or witnesses to corroborate the above allegation, therefore, the allegation is rendered Unsubstantiated at this time.

An exit interview was conducted, and a copy of this report was read and provided to the licensee on this date, along with a copy of her appeal rights.
SUPERVISORS NAME: Mariela Ramon
LICENSING EVALUATOR NAME: Andrew Alemoh
LICENSING EVALUATOR SIGNATURE:

DATE: 10/06/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/06/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2