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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197700354
Report Date: 10/12/2023
Date Signed: 10/13/2023 04:10:27 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/20/2023 and conducted by Evaluator Andrew Alemoh
PUBLIC
COMPLAINT CONTROL NUMBER: 12-CC-20230720090527
FACILITY NAME:WINGERT FAMILY CHILD CAREFACILITY NUMBER:
197700354
ADMINISTRATOR:WINGERT, SUSANNFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(818) 274-8355
CITY:PALMDALESTATE: CAZIP CODE:
93551
CAPACITY:14CENSUS: 6DATE:
10/12/2023
UNANNOUNCEDTIME BEGAN:
11:30 AM
MET WITH:Licensee Susann Wingert TIME COMPLETED:
01:30 PM
ALLEGATION(S):
1
2
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9
Personal Rights: Licensee behaved inappropriately in the presence of day care children
Personal Rights: Licensee speaks inappropriately to day care children
Personal Rights: Licensee threatens the day care children
INVESTIGATION FINDINGS:
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13
On 10/12/23 at 3:50 PM LPA Alemoh amended the complaint investigation report in order to make a correction. On 10/12/2023 at 11:30 AM, Licensing Program Analyst (LPA) Andrew Alemoh met with licensee Susann Wingert for the purpose to deliver the findings of the above allegations. Upon arrival, LPA observed 6 day care children present with the licensee and her husband.

The investigation consisted of interviews with licensee, parents, and other complaint relevant parties. The investigation revealed the following evidence:

Personal Rights #1: On or about 07/13/23 , licensee dropped off children #1,#2, and #3 at their home. While dropping off the children at their home the family dog inflicted an injury to the licensee. It was alleged that on 07/14/23 while the licensee was dropping off the children at their home, licensee showed her injury to the children. During interviews conducted with child #1,#2 and #3, children provided inconsistent statements. Therefore, based on the evidence obtained, the allegation is unsubstantiated.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mariela Ramon
LICENSING EVALUATOR NAME: Andrew Alemoh
LICENSING EVALUATOR SIGNATURE:

DATE: 10/12/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/12/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 12-CC-20230720090527
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
FACILITY NAME: WINGERT FAMILY CHILD CARE
FACILITY NUMBER: 197700354
VISIT DATE: 10/12/2023
NARRATIVE
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Personal Rights #2: It was alleged licensee intimated child #1,#2, #3, #4 and #5, by telling the children negative statements concerning the family dog. During interviews conducted with child #1,#2, #3,#4 and #5, the children provided inconsistent statements. Interviews conducted revealed that day care children are provided with positive communication with licensee. Therefore, based on the evidence obtained, the allegation unsubstantiated.

Personal Rights #3: It was alleged licensee told child #1,#2, #3, #4 and #5 that they need to pray, or bad things will happen to them. During interviews conducted with child #1,#2 #3, #4 and #5, children provided inconsistent statements. Interviews conducted revealed that day care children are free to pray or not in the day care home. Based on the evidence obtained, the allegation is unsubstantiated.

An exit interview was conducted, a copy of this report was provided along with the appeal rights.

SUPERVISORS NAME: Mariela Ramon
LICENSING EVALUATOR NAME: Andrew Alemoh
LICENSING EVALUATOR SIGNATURE:

DATE: 10/12/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/12/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2