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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197700354
Report Date: 06/04/2025
Date Signed: 06/04/2025 03:08:15 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/18/2025 and conducted by Evaluator Annelise Villa
PUBLIC
COMPLAINT CONTROL NUMBER: 12-CC-20250418140911
FACILITY NAME:WINGERT FAMILY CHILD CAREFACILITY NUMBER:
197700354
ADMINISTRATOR:WINGERT, SUSANNFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(818) 274-8355
CITY:PALMDALESTATE: CAZIP CODE:
93551
CAPACITY:14CENSUS: 9DATE:
06/04/2025
UNANNOUNCEDTIME BEGAN:
02:00 PM
MET WITH:Susann Wingert, LicenseeTIME COMPLETED:
03:30 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Criminal Record Clearance: Uncleared adult in the home
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On June 4, 2025, LPAs Annelise Villa and Giovanni Cristales made an unannounced complaint visit for the complaint received on 4/18/2025 for the purpose of delivering findings on the above reference allegation(s). A tour of the facility was conducted. LPA verified a census of 9 children in care and 3 staff, including Licensee, working under the facility license.

During the investigation, LPA collected pertinent documents, completed record reviews, and conducted confidential interviews with complaint relevant parties. Record review revealed all adults living and working in the home have obtained criminal record clearances in accordance with Title 22 regulations. Further, Adult #1 obtained a criminal record clearance on 3/19/2025. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the above allegations are UNSUBSTANTIATED.

Exit interview conducted with Licensee. A copy of this report, appeal rights and Notice of Site Visit were left with the director.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mariela Ramon
LICENSING EVALUATOR NAME: Annelise Villa
LICENSING EVALUATOR SIGNATURE:

DATE: 06/04/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/04/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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