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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197700489
Report Date: 11/28/2023
Date Signed: 11/28/2023 04:12:58 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/07/2023 and conducted by Evaluator Evelyn Garcia
PUBLIC
COMPLAINT CONTROL NUMBER: 12-CC-20230907102524
FACILITY NAME:HAKHVERDYAN FAMILY CHILD CAREFACILITY NUMBER:
197700489
ADMINISTRATOR:EVA HAKHVERDYANFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(818) 934-6834
CITY:SUNLANDSTATE: CAZIP CODE:
91040
CAPACITY:14CENSUS: 9DATE:
11/28/2023
UNANNOUNCEDTIME BEGAN:
01:30 PM
MET WITH:Eva HakhverdyanTIME COMPLETED:
04:31 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Neglect/Lack of Supervision- children are hitting other children
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 11/28/23, Licensing Program Analysts (LPAs) Evelyn Garcia and Isabel Ortega conducted an unannounced inspection to Hakvhverdyan Family Child Care for the purpose of delivering findings and conduct follow up interviews for the above complaint allegation. Upon arrival to the facility, LPAs discussed the nature of the visit and were granted entry by licensee. During inspection LPA's observed 9 children present and 3 staff providing care and supervision.

The investigation consisted of interviews conducted with children, staff and other relevant parties. The interviews did not disclose children hitting each other due to lack of supervision or neglect. It was determined that staff were providing proper care and supervision when children were present. Although interviews disclosed children hitting each other, the incidents did not produce marks or bruising and staff were present.

Based on statements obtained during interviews conducted with children, staff and other relevant complaint parties, the allegation Neglect/Lack of Supervision- children are hitting other children is deemed Unsubstantiated. A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged allegation did or did not occurr.

An exit interview was conducted, a signed copy of this report was provided to licensee, as well as her appeal rights. A Notice of Site Visit was left at the facility to be posted for 30 calendar days
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mariela Ramon
LICENSING EVALUATOR NAME: Evelyn Garcia
LICENSING EVALUATOR SIGNATURE:

DATE: 11/28/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/28/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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