197700694-9-2-2026-12-CC-MRAN-DY72YE-20260922174838

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197700694
Report Date: 09/02/2026
Date Signed: 09/02/2026 03:37:28 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CC RO, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/26/2026 and conducted by Evaluator Annelise Villa

PUBLIC

COMPLAINT CONTROL NUMBER: 12-CC-20260626122438

FACILITY NAME:	LOMELI FAMILY CHILD CARE		FACILITY NUMBER:	197700694
ADMINISTRATOR:	DENISE & HERIBERTO LOMELI		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(661) 886-3999
CITY:	PALMDALE	STATE: CA	ZIP CODE:	93551
CAPACITY:	14	CENSUS: 8	DATE:	09/02/2026
		UNANNOUNCED	TIME BEGAN:	02:15 PM
MET WITH:	Denise Lomeli, Licensee		TIME COMPLETED:	03:30 PM

ALLEGATION(S):

1
2
3
4
5
6
7
8
9

Allegation #1: Licensee does not ensure that daycare home is clean
Allegation #2: Licensee spoke to daycare children in an inappropriate manner.
Allegation #3: Licensee did not provide daycare children appropriate eating accommodations.

INVESTIGATION FINDINGS:

1
2
3
4
5
6
7
8
9
10
11
12
13

On September 2, 2026, Licensing Program Analyst (LPA) Annelise Villa concluded the investigation and delivered findings related to the allegations above. LPA disclosed the purpose of the investigation and was granted entry into the facility by licensee Denise Lomeli. A tour of the facility was conducted, and LPA verified a census of 10 daycare children, along with the licensees.

The investigation consisted of observation, interviews with children staff, and other complaint relevant parties including the review of supportive documentation and observations. Allegation #1 states Licensee does not ensure that daycare home is clean. LPA observed the home clean, orderly and sanitary. Licensee detailed cleaning scheduled to LPA and showed proof of regular professional cleaning. LPA interviewed children and staff regarding the allegation and found no statements made to corroborate this allegation, therefore, the allegations have been found unsubstantiated.

Continued on LIC 9099-C

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Mariela Ramon
LICENSING EVALUATOR NAME: Annelise Villa
LICENSING EVALUATOR SIGNATURE:	DATE: 09/02/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/02/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 2

Control Number 12-CC-20260626122438

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CC RO, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551

FACILITY NAME: LOMELI FAMILY CHILD CARE	FACILITY NUMBER: 197700694
	VISIT DATE: 09/02/2026

NARRATIVE

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32

Allegation #2 states Licensee spoke to daycare children in an inappropriate manner. During this investigation, LPA Villa conducted confidential interviews with all relevant parties involved. Based on the interviews conducted there were no disclosures of Licensee speaking inappropriately in the presence of the day care children. Licensee denies yelling at daycare children, further stating she communicates with the children calmly when problems arise and encourages sharing and redirection among the children. Based on conflicting statements, this allegations is unsubstantiated. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur.

Allegation #3 states that the Licensee did not provide daycare children with appropriate eating accommodations. The Licensee reported that she participates in a food program and follows the program’s established nutritional and meal service guidelines. As part of her participation, the Licensee stated that she receives regular, unannounced monitoring visits from the food program to assess compliance with program requirements. According to the Licensee, no violations or deficiencies related to meal service or food accommodations have been identified during these visits. Interviews conducted during the investigation further revealed that appropriate food and eating options are available to the children in care. The Licensee reported that accommodations or alternative food options are provided when requested based on a child’s needs or preferences. Information obtained through the interviews did not substantiate that children were denied appropriate eating accommodations. The available information indicates that the Licensee has established practices for providing meals and accommodating requests while maintaining compliance with the requirements of the food program. Based on conflicting statements, this allegations is unsubstantiated. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur.

An exit interview was conducted. A copy of this report was reviewed with and provided to the facility on this date, along with a copy of the appeal rights and Notice of Site Visit.

SUPERVISORS NAME: Mariela Ramon
LICENSING EVALUATOR NAME: Annelise Villa
LICENSING EVALUATOR SIGNATURE:	DATE: 09/02/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/02/2026

LIC9099 (FAS) - (06/04)

Page: 2 of 2