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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197700921
Report Date: 02/23/2026
Date Signed: 03/03/2026 01:48:57 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/03/2025 and conducted by Evaluator Evelyn Garcia
PUBLIC
COMPLAINT CONTROL NUMBER: 12-CC-20251203162558
FACILITY NAME:MARDOYAN FAMILY CHILD CAREFACILITY NUMBER:
197700921
ADMINISTRATOR:TAMARA MARDOYANFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(818) 294-9506
CITY:SUNLANDSTATE: CAZIP CODE:
91040
CAPACITY:14CENSUS: 4DATE:
02/23/2026
UNANNOUNCEDTIME BEGAN:
09:30 AM
MET WITH:Tamara Mardoyan, LicenseeTIME COMPLETED:
12:15 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
1) Personal Rights - Provider hits day care child.
2) Personal Rights - Provider spoke to day care child in an inappropriate manner.
3) Personal RIghts - Provider forced day care child to clean.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 3/3/26 the complaint investigation report dated 2/23/2026, has been amended to update the information concerning the disclosures made. Licensing Program Analyst (LPA) Evelyn Garcia conducted a subsequent unannounced complaint inspection and met with licensee for the purpose of delivering findings of the above allegations. Upon arrival LPA observed 4 children present and 2 adults providing care and supervision. All adults were finerprinted and cleared. The investigation included attempted interviews with children, interviews with staff, and other relevant individuals. Through interviews and observation it was revealed that the children are redirected when having difficulty, the childen are spoken to appropriately and the childen are encouraged to pick up their own toys and after meals times. Based on the information gathered through interviews and observations, the allegations are unsubstantiated. A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.

A copy of this report was read and provided to the Licensee via email for her signature, along with appeal rights.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mariela Ramon
LICENSING EVALUATOR NAME: Evelyn Garcia
LICENSING EVALUATOR SIGNATURE:

DATE: 02/23/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/23/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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