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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197750036
Report Date: 05/16/2023
Date Signed: 05/17/2023 09:38:19 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/11/2023 and conducted by Evaluator Veronica Wheatley
PUBLIC
COMPLAINT CONTROL NUMBER: 58-CC-20230511081858
FACILITY NAME:WELL-WATERED GARDEN CHILDCARE CENTERFACILITY NUMBER:
197750036
ADMINISTRATOR:GYOUNGOK PARKFACILITY TYPE:
850
ADDRESS:10452 LOUISE AVETELEPHONE:
(818) 470-4077
CITY:GRANADA HILLSSTATE: CAZIP CODE:
91344
CAPACITY:21CENSUS: 15DATE:
05/16/2023
UNANNOUNCEDTIME BEGAN:
11:00 AM
MET WITH:Gyoungok ParkTIME COMPLETED:
05:00 PM
ALLEGATION(S):
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Facility staff serves poor quality of food
Facility staff do not ensure kitchen is kept clean
Facility staff do no conduct disaster drills
INVESTIGATION FINDINGS:
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On 5/16/2023 at 11:00am Licensing Program Analyst (LPA) V. Wheatley met with owner/director Gyoungok Park regarding the above allegations. LPA was guided on a tour of the preschool. LPA observed a total of 15 preschool children. Seven of the children were in the classroom near the kitchen supervised by Staff #1 and eight children in the classroom with the restroom were supervised by Staff #2.

LPA inspected the kitchen and observed food that should be refrigerated on the counter. In addition, LPA observed spoiled vegatables in the refrigerator. The staff serve snack, lunch and dinner to the children.

LPA inquired staff about the disaster drills. Director states disaster drills are not being conducted and does not have proof to show the fire or earthquake drills are being conducted.

Based on the information obtained through observations and interviews, the allegations are substantiated. A substantiated finding means that the complaint is substantiated and the allegation is valid because the preponderance of the evidence standard has been met.

An exit interview conducted. A copy of the report will be provided.
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Maureen NealTELEPHONE: (424) 301-3042
LICENSING EVALUATOR NAME: Veronica WheatleyTELEPHONE: (424) 301-3051
LICENSING EVALUATOR SIGNATURE:

DATE: 05/16/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/16/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 58-CC-20230511081858
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: WELL-WATERED GARDEN CHILDCARE CENTER
FACILITY NUMBER: 197750036
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 05/16/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
05/23/2023
Section Cited
CCR
101227(a)(19)
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101227(a)(19) All food shall be protected against contamination. Contaminated food shall be discarded immediately. This is evidenced by:
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The director will clean two refrigerators and discard all old and spoiled food immediately. The director will ensure the food is healthy and not expired or spoiled. The director will submit a plan of correction to the Department by 5/23/2023.
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LPA inspected the kitchen and observed old food (vegetables) in the refrigerator which was displaying progressive growth. In addition, LPA observed meat on the counter which should have been refrigerated and rice from yesterday per director. This is a potential risk to the health and safey of children in care.
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Type B
05/23/2023
Section Cited
CCR
101227(a)(18)
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101227(a)(18) All kitchen, food-preparation and storage areas shall be kept clean and free of litter and rubbish; and measures shall be taken to keep all such areas free of rodents and other vermin. The is evidenced by:
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The director will clean two refrigerators, oven, mircowave, counter tops and sinks. The director will ensure the kitchen stays clean at all times. The director will submit a plan of correction to the Department by 5/23/23.
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LPA inspected the kitchen and observed unclean kitchen with food in the sink and unclean refrigerator. The two refrigerators have an abundance of food that is old or not being used. This is a potential risk to the health and safety of children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Maureen NealTELEPHONE: (424) 301-3042
LICENSING EVALUATOR NAME: Veronica WheatleyTELEPHONE: (424) 301-3051
LICENSING EVALUATOR SIGNATURE:

DATE: 05/16/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/16/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 4
Control Number 58-CC-20230511081858
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: WELL-WATERED GARDEN CHILDCARE CENTER
FACILITY NUMBER: 197750036
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 05/16/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
05/23/2023
Section Cited
CCR
101174(d)(2)
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101174(d)(2)- Disaster and Mass Casualty Plan -Disaster drills shall be conducted at least every six months. The drills shall be documented. This documentation shall be kept in the child care center for at least one year.
This is evidence by:
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The director will conduct fire drills with children and staff according to the CCL Department and create fire / earthquake drill log. The director will submit proof of the log and drills to the Department by 5/23/23.
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LPA did not observe any fire or earthquake drills available. The director did not provide proof of any drills.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Maureen NealTELEPHONE: (424) 301-3042
LICENSING EVALUATOR NAME: Veronica WheatleyTELEPHONE: (424) 301-3051
LICENSING EVALUATOR SIGNATURE:

DATE: 05/16/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/16/2023
LIC9099 (FAS) - (06/04)
Page: 3 of 4
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/11/2023 and conducted by Evaluator Veronica Wheatley
PUBLIC
COMPLAINT CONTROL NUMBER: 58-CC-20230511081858

FACILITY NAME:WELL-WATERED GARDEN CHILDCARE CENTERFACILITY NUMBER:
197750036
ADMINISTRATOR:GYOUNGOK PARKFACILITY TYPE:
850
ADDRESS:10452 LOUISE AVETELEPHONE:
(818) 470-4077
CITY:GRANADA HILLSSTATE: CAZIP CODE:
91344
CAPACITY:21CENSUS: 15DATE:
05/16/2023
UNANNOUNCEDTIME BEGAN:
11:00 AM
MET WITH:Gyoungok ParkTIME COMPLETED:
05:00 PM
ALLEGATION(S):
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Facility staff do not ensure children’s toys are cleaned daily
INVESTIGATION FINDINGS:
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On 5/16/2023 at 11:00am Licensing Program Analyst (LPA) V. Wheatley met with owner/director Gyoungok Park regarding the above allegtations. LPA was guided on a tour of the preschool. LPA observed a total of 15 preschool children. Seven of the children were in the classroom near the kitchen supervised by Staff #1 and eight children in the classroom with the restroom were supervised by Staff #2.

LPA inspected all of the classrooms and did not observe any broken toys inside of the facility. LPA interview Staff members who state the toys are cleaned regularly. LPA observed disinfectant spray and wipes on the premises.

Based on the observation, information obtained and interviews conducted the allegation is Unsubstantiated. Although the allegation may have happened or are valid, there is not a preponderance of evidence to prove or disapprove the allegation, therefore the allegation is found to be unsubstantiated.

An exit interview conducted. A copy of the report will be provided.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Maureen NealTELEPHONE: (424) 301-3042
LICENSING EVALUATOR NAME: Veronica WheatleyTELEPHONE: (424) 301-3051
LICENSING EVALUATOR SIGNATURE:

DATE: 05/16/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/16/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 4 of 4