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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197750044
Report Date: 10/24/2025
Date Signed: 10/24/2025 02:02:19 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CC RO, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/23/2025 and conducted by Evaluator Mayra Rivera
PUBLIC
COMPLAINT CONTROL NUMBER: 12-CC-20251023111706
FACILITY NAME:CANYON COUNTRY PRESCHOOLFACILITY NUMBER:
197750044
ADMINISTRATOR:ARMAND WISEFACILITY TYPE:
850
ADDRESS:18324 SOLEDAD CANYON ROADTELEPHONE:
(661) 252-6384
CITY:CANYON COUNTRYSTATE: CAZIP CODE:
91387
CAPACITY:30CENSUS: 15DATE:
10/24/2025
UNANNOUNCEDTIME BEGAN:
12:31 PM
MET WITH:Arman Wise, AdministratorTIME COMPLETED:
02:06 PM
ALLEGATION(S):
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Staff are operating beyond the terms and conditions of the license
INVESTIGATION FINDINGS:
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On Friday, October 24, 2025, Licensing Program Analyst (LPA), Mayra Rivera conducted an unannounced complaint inspection in regards the above allegation. LPA met with administrator Armand Wise and Lead Teacher Jessica Rosales who granted access and guided LPA Rivera on a tour of the facility.

Upon LPA Rivera's arrival, LPA observed 15 preschool children with staff #1, staff #2 and staff #3 present providing care and supervision.

During the course of this investigation, LPA Rivera reviewed all children files who are enrolled at Canyon Country. LPA observed a child currently enrolled and age out.

Based on record review, the preponderance of evidence standard has been met, therefore the above allegation is found to be Substantiated. One type B deficiency is being issued today for regulation Tittle 22
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Lady King
LICENSING EVALUATOR NAME: Mayra Rivera
LICENSING EVALUATOR SIGNATURE:

DATE: 10/24/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/24/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 12-CC-20251023111706
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CC RO, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
FACILITY NAME: CANYON COUNTRY PRESCHOOL
FACILITY NUMBER: 197750044
VISIT DATE: 10/24/2025
NARRATIVE
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101152(S)(1)(B)- School-Age Child" means any child who meets one of the following: (B) Is in a child care program providing care and supervision exclusively to children enrolled in kindergarten and above. Please see attached LIC 809-D for citation.

Exit interview was conducted with administrator Armand Wise. The administrator was provided a copy of the appeal rights (LIC 9058) and signature on this form acknowledges receipt of these forms.

The Notice of Site Visit (LIC 9213) – must remain posted for 30 days during the hours of operation after each site visit made by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.

SUPERVISORS NAME: Lady King
LICENSING EVALUATOR NAME: Mayra Rivera
LICENSING EVALUATOR SIGNATURE:

DATE: 10/24/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/24/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 12-CC-20251023111706
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CC RO, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551

FACILITY NAME: CANYON COUNTRY PRESCHOOL
FACILITY NUMBER: 197750044
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 10/24/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
11/24/2025
Section Cited
CCR
101152(S)(1)(b)
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School-Age Child" means any child who meets one of the following: Is in a child care program providing care and supervision exclusively to children enrolled in kindergarten and above. This requirement is not met as evidenced by:
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Administrator will be submting a waiver request to request for permission to allow the child attend during AM drop off and afterschool PM drop off.
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Based on record review, the facility did not comply with the section cited above in having a child currently enrolled and age out which poses a potential health, safety or personal rights risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Lady King
LICENSING EVALUATOR NAME: Mayra Rivera
LICENSING EVALUATOR SIGNATURE:

DATE: 10/24/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/24/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 3