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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197750077
Report Date: 05/06/2026
Date Signed: 05/06/2026 11:55:37 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CC RO, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/18/2026 and conducted by Evaluator Kuliema Calloway
COMPLAINT CONTROL NUMBER: 12-CC-20260318202059
FACILITY NAME:GUIDEPOST MONTESSORI AT COPPER HILLFACILITY NUMBER:
197750077
ADMINISTRATOR:ANGELEE OSTERFACILITY TYPE:
850
ADDRESS:25135 RYE CANYON LOOPTELEPHONE:
(747) 800-4150
CITY:SANTA CLARITASTATE: CAZIP CODE:
91355
CAPACITY:126CENSUS: 53DATE:
05/06/2026
UNANNOUNCEDTIME BEGAN:
09:45 AM
MET WITH:Angelee OsterTIME COMPLETED:
12:00 PM
ALLEGATION(S):
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9
Allegation #1- Staff does not provide adequate supervision resulting in day care child sustaining injuries.
Allegation #2-Staff does not ensure facility toys are in good repair.
INVESTIGATION FINDINGS:
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On May 6, 2026, Licensing Program Analyst (LPA) Calloway made an unannounced inspection to the above facility. The purpose of the inspection was to deliver findings regarding the above allegations. LPA met with Angelee Oster the facility director as the representative who granted access. LPA toured the facility with the representative and observed fifty-three preschool children and ten staff in care. LPA observed the child/teacher ratios to be compliant.

On March 25, 2026, LPAs conducted an inspection and observed the child/teacher ratios to be compliant and toured six classrooms and did not observe any safety hazards. During the investigation, LPA conducted confidential interviews with all relevant parties involved. Based on interviews and record review there were children that sustained injuries while inside the classroom and on the play yard for Allegation #1- Staff does not provide adequate supervision resulting in day care child sustaining injuries; there is not enough evidence to corroborate with the allegation that staff were not providing supervision when the injuries occurred.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Francisco Pedroza
LICENSING EVALUATOR NAME: Kuliema Calloway
LICENSING EVALUATOR SIGNATURE:

DATE: 05/06/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/06/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 12-CC-20260318202059
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CC RO, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
FACILITY NAME: GUIDEPOST MONTESSORI AT COPPER HILL
FACILITY NUMBER: 197750077
VISIT DATE: 05/06/2026
NARRATIVE
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On May 6, 2026, LPA toured all six classrooms and inspected the small toys kept inside Classroom #3 and Classroom #4 and based on interviews, if toys are broken they are removed and replaced and based on observation, LPA did not observe any toys or equipment in disrepair in the two classrooms therefore, there is not enough evidence to corroborate with Allegation #2- Staff does not ensure facility toys are in good repair. Although the allegation(s) may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did occur, therefore the two above allegation(s) are unsubstantiated.

There are no deficiencies cited during this inspection.

An exit interview was conducted, a copy of this report was read, and a Notice of Site Visit, was given to Angelee Oster, director at the facility. A Notice of Site Visit must remain posted for thirty (30) consecutive days. Failure to maintain the posting may result in $100 civil penalty.
SUPERVISORS NAME: Francisco Pedroza
LICENSING EVALUATOR NAME: Kuliema Calloway
LICENSING EVALUATOR SIGNATURE:

DATE: 05/06/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/06/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2