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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197750097
Report Date: 04/24/2023
Date Signed: 04/24/2023 06:14:43 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/03/2023 and conducted by Evaluator Justeene Tamayo
PUBLIC
COMPLAINT CONTROL NUMBER: 12-CC-20230203121511
FACILITY NAME:LEARNING EXPERIENCE, THEFACILITY NUMBER:
197750097
ADMINISTRATOR:PARAG LADDHAFACILITY TYPE:
850
ADDRESS:24615 COPPER HILL DRIVETELEPHONE:
(661) 904-9530
CITY:SANTA CLARITASTATE: CAZIP CODE:
91354
CAPACITY:132CENSUS: 80DATE:
04/24/2023
UNANNOUNCEDTIME BEGAN:
01:20 PM
MET WITH:Sarah Mitchell, Director TIME COMPLETED:
06:20 PM
ALLEGATION(S):
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Allegations:

1.Personal Rights-Staff are caring and supervising day care children under the influence
2.License- Facility is commingling children from all the programs
3.Personal Rights- Children that are feeling ill are allowed to stay in care
4.Neglect/Lack of Supervision-Staff leave day care children unattended while the children are napping
5.Personal Rights- Children that are on medication are not receiving their medication dosage as required
INVESTIGATION FINDINGS:
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On 04/24/23 at 1:20 PM Licensing Program Analyst (LPA) Justeene Tamayo and Licensing Program Manager (LPM) Mariela Ramon met with Director Sarah Mitchell for the purpose of concluding the investigation concerning the above complaint allegations. LPA and LPM toured the facility and observed 80 preschool children in care, along with 8 teachers.

The investigation consisted of interviews with staff, children, and other complaint relevant parties including the review of supportive documentation. The investigation reveleaed the following:

1.Staff interviewed denied ever witnessing other staff providing care and supervision to children while under the influence of marijuana.

Please see complaint investigation report LIC9099-C for report continuation.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Mariela RamonTELEPHONE: (661) 202-3798
LICENSING EVALUATOR NAME: Justeene TamayoTELEPHONE: 661-202-3796
LICENSING EVALUATOR SIGNATURE:

DATE: 04/24/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/24/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 12-CC-20230203121511
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
FACILITY NAME: LEARNING EXPERIENCE, THE
FACILITY NUMBER: 197750097
VISIT DATE: 04/24/2023
NARRATIVE
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2. Director brings her school age children and toddler to the facility. The preschool children commingle with the school age and infant children. Adult #1 brings her school age children to commingle with preschoolers. During interviews conducted, it was revealed the Director's school age children attend the school age program when the elementary school is closed during summer vacations and holidays. The toddler is enrolled in the preschool program. Concerning adult #1, the children are also enrolled in the school age program. Interviews conducted revealed, the facility ensures the children from the preschool, infant, and school age program do not commingle at any time.
3. During interviews conducted and LPA and LPM observation, it was determined that whenever a child is sick, the child is brought up to the front office and isolated from other children. The parents are notified and children are picked up.
4. Children interviewed disclosed during nap times, there is always a teacher providing supervision. Staff statements corroborated they do not leave the classrooms unattended when children are napping.
5. Interviews with staff revealed whenever a child is on medication, Director and Assistant Director are responsible of administering medication. The medication is stored at the front office inaccessible to children. All prescription and non-prescription medications have child’s name and are dated; written consent and instruction from child’s representative, a plan to document and report to child’s representative when medication is administered to a child.

Based on interviews conducted, there is not enough evidence or witnesses to corroborate the above allegations occurred, therefore, the allegations are rendered Unsubstantiated at this time. A finding that the complaint is Unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged allegation occurred.
An exit interview was conducted, and a copy of this report was read and provided to the Director on this date, along with a copy of her appeal rights.
SUPERVISOR'S NAME: Mariela RamonTELEPHONE: (661) 202-3798
LICENSING EVALUATOR NAME: Justeene TamayoTELEPHONE: 661-202-3796
LICENSING EVALUATOR SIGNATURE:

DATE: 04/24/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/24/2023
LIC9099 (FAS) - (06/04)
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