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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197750104
Report Date: 11/21/2022
Date Signed: 11/21/2022 11:39:47 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/25/2022 and conducted by Evaluator Justeene Tamayo
PUBLIC
COMPLAINT CONTROL NUMBER: 12-CC-20220825104309
FACILITY NAME:SMALL WONDERS DAY CARE & PRESCHOOL INC.FACILITY NUMBER:
197750104
ADMINISTRATOR:VERONICA ROSEFACILITY TYPE:
850
ADDRESS:42537 50TH STREET WESTTELEPHONE:
(661) 816-8563
CITY:LANCASTERSTATE: CAZIP CODE:
93536
CAPACITY:67CENSUS: 39DATE:
11/21/2022
UNANNOUNCEDTIME BEGAN:
10:18 AM
MET WITH:Veronica Rose, Director TIME COMPLETED:
12:15 PM
ALLEGATION(S):
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Allegations:

Qualifications: Unqualified staff are supervising children alone
Qualifications: Director is not qualified
Personal Rights: Staff yell at children
Personal Rights: Staff force children to nap
Personal Rights: Staff do not ensure that children are adequately fed
INVESTIGATION FINDINGS:
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On 11/21/22 Licensing Program Analyst (LPA) Justeene Tamayo met with Director Veronica Rose for the purpose of concluding the investigation concerning the above complaint allegations. LPA toured the facility and observed 39 preschool children in care, along with 7 teachers, and the Director.

The investigation consisted of interviews with staff, children, and other complaint relevant parties including the review of supportive documentation. After review of staff files, staff members have obtained their transcripts through an accredited school.

Concerning the allegation of staff yelling at children, LPA Tamayo conducted interviews with child #1, #2, #3, #4, and #5. The children’s disclosures did not corroborate with the allegation that staff yell at them.
Interviews with staff revealed children that do not want to nap engage in a quiet activity while the other children are napping in order not to disturb the napping children. Children’s disclosures revealed when they do not want to take a nap they are given a quiet activity such as reading a book and other quiet activities.
Please see LIC9099-C for additional information
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mariela Ramon
LICENSING EVALUATOR NAME: Justeene Tamayo
LICENSING EVALUATOR SIGNATURE:

DATE: 11/21/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/21/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 12-CC-20220825104309
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
FACILITY NAME: SMALL WONDERS DAY CARE & PRESCHOOL INC.
FACILITY NUMBER: 197750104
VISIT DATE: 11/21/2022
NARRATIVE
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Interviews with Child #1 and #5 revealed their parents provide snacks for them daily and disclosed they eat food at the facility such as macaroni cheese and pizza. Staff also disclosed a PM snack, lunch, and dinner are provided to children from their facility menu. LPAs toured the facility kitchen and observed plenty of food for the children and obtained a copy of the facility menu.

Based on interviews conducted, there is not enough evidence or witnesses to corroborate the above allegations, therefore, the allegations are rendered Unsubstantiated at this time.

Please see Complaint Investigation Report LIC9099C for additional information.

A finding that the complaint is Unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged allegation occurred.

An exit interview was conducted, and a copy of this report was read and provided to the Director on this date, along with a copy of her appeal rights.

SUPERVISORS NAME: Mariela Ramon
LICENSING EVALUATOR NAME: Justeene Tamayo
LICENSING EVALUATOR SIGNATURE:

DATE: 11/21/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/21/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2