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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197750104
Report Date: 06/05/2025
Date Signed: 06/05/2025 02:56:09 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/29/2025 and conducted by Evaluator Carol Heath
COMPLAINT CONTROL NUMBER: 12-CC-20250429114827
FACILITY NAME:SMALL WONDERS DAY CARE & PRESCHOOL INC.FACILITY NUMBER:
197750104
ADMINISTRATOR:VERONICA ROSEFACILITY TYPE:
850
ADDRESS:42537 50TH STREET WESTTELEPHONE:
(661) 722-4910
CITY:LANCASTERSTATE: CAZIP CODE:
93536
CAPACITY:144CENSUS: 61DATE:
06/05/2025
UNANNOUNCEDTIME BEGAN:
12:45 PM
MET WITH:Director, Veronica RoseTIME COMPLETED:
03:15 PM
ALLEGATION(S):
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Staff are operating out of ratio
INVESTIGATION FINDINGS:
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On June 5, 2025, Licensing Program Analyst (LPA) Carol Heath conducted an unannounced follow-up complaint visit at the Small Wonders Preschool & Learning Center regarding complaints received on April 29, 2025. LPA Heath met with the Director, Veronica Rose. The purpose of the visit was to deliver the findings related to complaint allegations. During today’s visit, the director reported 61 preschool-age children, 9 staff members, and office staff.
As part of the investigation, LPA Heath obtained a copy of the facility roster, reviewed children's and staff files, and conducted interviews with the owner and other relevant individuals. The findings are as follows:

Allegation: Staff are operating out of ratio
Finding: Based on a review of staff files and the facility’s staffing schedule, LPA determined that both a qualified teacher and an assistant were assigned to the Rockets classroom. This staffing arrangement appears to meet the required teacher-to-child ratio. No evidence was found to support the allegation that staff were operating out of ratio.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Claretta Yates
LICENSING EVALUATOR NAME: Carol Heath
LICENSING EVALUATOR SIGNATURE:

DATE: 06/05/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/05/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 12-CC-20250429114827
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
FACILITY NAME: SMALL WONDERS DAY CARE & PRESCHOOL INC.
FACILITY NUMBER: 197750104
VISIT DATE: 06/05/2025
NARRATIVE
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This agency has investigated the complaint. At this time, it is determined that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur; therefore, at this time, the above allegations are Unsubstantiated.

No deficiency given at this time.

An exit interview was conducted, and the report was reviewed with reviewed with the Director. Veronica Rose.
SUPERVISORS NAME: Claretta Yates
LICENSING EVALUATOR NAME: Carol Heath
LICENSING EVALUATOR SIGNATURE:

DATE: 06/05/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/05/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/29/2025 and conducted by Evaluator Carol Heath
COMPLAINT CONTROL NUMBER: 12-CC-20250429114827

FACILITY NAME:SMALL WONDERS DAY CARE & PRESCHOOL INC.FACILITY NUMBER:
197750104
ADMINISTRATOR:VERONICA ROSEFACILITY TYPE:
850
ADDRESS:42537 50TH STREET WESTTELEPHONE:
(661) 722-4910
CITY:LANCASTERSTATE: CAZIP CODE:
93536
CAPACITY:144CENSUS: 61DATE:
06/05/2025
UNANNOUNCEDTIME BEGAN:
12:45 PM
MET WITH:Director, Veronica RoseTIME COMPLETED:
03:15 PM
ALLEGATION(S):
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9
Staff did not provide child with appropriate napping equipment
INVESTIGATION FINDINGS:
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On 8/6/2025, the complaint investigation finding is being amended it to Unsubstantiated. On June 6, 2025, Licensing Program Analyst (LPA) Carol Heath conducted an unannounced follow-up complaint visit at the Small Wonders Preschool & Learning Center regarding complaints received on April 29, 2025. LPA Heath met with the Director, Veronica Rose. The purpose of the visit was to deliver the findings related to complaint allegation. During today’s visit, the director reported 61 preschool-age children, 9 staff members, and office staff.
As part of the investigation, Licensing Program Analyst (LPA) Heath obtained a copy of the facility roster, reviewed children’s and staff files, and conducted interviews with the facility owner and other relevant individuals. The findings are as follows:
Allegation 1: Staff did not provide the child with appropriate napping equipmentFinding: Based on interviews and documentation obtained during the investigation, it was determined that the facility did not provide a designated isolation area with a mat or cot for the child. The facility received a statement from the child's grandmother indicating the child was not feeling well. The facility contacted the child’s mother at approximately 10:48 a.m., and at 11:03 a.m., the mother responded via text stating she had administered medication to the child around 6:00 a.m.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Claretta Yates
LICENSING EVALUATOR NAME: Carol Heath
LICENSING EVALUATOR SIGNATURE:

DATE: 06/05/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/05/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 5
Control Number 12-CC-20250429114827
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
FACILITY NAME: SMALL WONDERS DAY CARE & PRESCHOOL INC.
FACILITY NUMBER: 197750104
VISIT DATE: 06/05/2025
NARRATIVE
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On 8/6/2025, the complaint investigation finding is being amended it to Unsubstantiated.

This agency has investigated the complaint. At this time, it is determined that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur; therefore, at this time, the above allegations are Unsubstantiated.

No deficiency given at this time.


The Notice of Site Visit (LIC 9213) must remain posted for 30 days during operational hours following each visit by a licensing representative. Failure to maintain the required posting will result in a civil penalty of $100.00.

An exit interview was conducted, and the report was reviewed with the Director. Veronica Rose
SUPERVISORS NAME: Claretta Yates
LICENSING EVALUATOR NAME: Carol Heath
LICENSING EVALUATOR SIGNATURE:

DATE: 06/05/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/05/2025
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 12-CC-20250429114827
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551

FACILITY NAME: SMALL WONDERS DAY CARE & PRESCHOOL INC.
FACILITY NUMBER: 197750104
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 06/05/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Deficiency Dismissed
Type B
06/13/2025
Section Cited
CCR
101626.2(b)(2)
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101626.2 (b)(2) Isolation for Illness: A center shall be equipped with an isolation area to care for any child as specified in Section 101626.2(c). The isolation area shall be equipped with a bed, cot, floor mat, or couch for each child requiring isolation; and with a crib, cot or floor mat for each infant requiring isolation. This requirement is not met as evidenced by:
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The director had meeting with all her staff to review illness policy, so the faciity will not allow any sick child to attend the facility.
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Based on interviews and photographic evidence, the licensee did not comply with the section cited above. The child was observed sleeping in the library area of the Rockets classroom, surrounded by pillows, which poses a potential health, safety, or personal rights risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Claretta Yates
LICENSING EVALUATOR NAME: Carol Heath
LICENSING EVALUATOR SIGNATURE:

DATE: 06/05/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/05/2025
LIC9099 (FAS) - (06/04)
Page: 5 of 5