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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197750104
Report Date: 04/23/2024
Date Signed: 04/23/2024 04:01:03 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/07/2024 and conducted by Evaluator Carol Heath
COMPLAINT CONTROL NUMBER: 12-CC-20240307143218
FACILITY NAME:SMALL WONDERS DAY CARE & PRESCHOOL INC.FACILITY NUMBER:
197750104
ADMINISTRATOR:VERONICA ROSEFACILITY TYPE:
850
ADDRESS:42537 50TH STREET WESTTELEPHONE:
(661) 816-8563
CITY:LANCASTERSTATE: CAZIP CODE:
93536
CAPACITY:144CENSUS: DATE:
04/23/2024
UNANNOUNCEDTIME BEGAN:
03:44 PM
MET WITH:TIME COMPLETED:
04:15 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Qualifications: Unqualified staff is providing care and supervision
Ratio: Staff are operating beyond the terms and conditions of the license
Neglect/Lack of Supervision: Staff are not providing adequate care and supervision of the daycare children



INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 4/23/2024, Licensing Program Analyst (LPA) Carol Heath conducted an unannounced follow-up complaint inspection at the Small Wonders Day Care and met with director Veronica Rose. The purpose of the inspection was to deliver the findings of the above complaint allegations. During today’s visit, LPA observed 45 childcare children ( 2 to 5 yrs.) present with the director and 4 teachers.
During the course of the investigation of this complaint, LPA Heath observed the facility and conducted interviews with the director, teachers, and other related parties. The interviews revealed inconsistencies in the explanations for the incident in the facility.This agency has investigated the complaint. At this time, it is determined that although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur; therefore, at this time, the above allegations are Unsubstantiated—no deficiency given at this time.
An exit interview was conducted with the director, Veronica Rose. The director was provided with a copy of their appeal rights (LIC 9058), and their signature on this form acknowledges receipt of these forms.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Claretta Yates
LICENSING EVALUATOR NAME: Carol Heath
LICENSING EVALUATOR SIGNATURE:

DATE: 04/23/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/23/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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