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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197750104
Report Date: 08/20/2024
Date Signed: 08/20/2024 09:07:44 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/22/2024 and conducted by Evaluator Carol Heath
COMPLAINT CONTROL NUMBER: 12-CC-20240722102528
FACILITY NAME:SMALL WONDERS DAY CARE & PRESCHOOL INC.FACILITY NUMBER:
197750104
ADMINISTRATOR:VERONICA ROSEFACILITY TYPE:
850
ADDRESS:42537 50TH STREET WESTTELEPHONE:
(661) 816-8563
CITY:LANCASTERSTATE: CAZIP CODE:
93536
CAPACITY:144CENSUS: 60DATE:
08/20/2024
UNANNOUNCEDTIME BEGAN:
08:38 AM
MET WITH:Veronica RoseTIME COMPLETED:
09:20 AM
ALLEGATION(S):
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Qualifications
Food Service
Personal Rights
INVESTIGATION FINDINGS:
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On August 20, 2024, Licensing Program Analyst (LPA) Carol Heath conducted an unannounced follow-up complaint inspection and met with the Director, Veronica Rose. The purpose of the inspection was to deliver the findings of the complaint allegations. During the visit, LPA observed 60 children present, with 8 staff members and the director at the facility.

During the investigation, LPA Heath toured the facility and interviewed staff and all relevant parties. The findings are as follows: Allegation #1: Daycare children were left alone with an adult without Early Childhood Education (ECE) units. Findings: The investigation revealed inconsistent statements. Video clips showed a lead teacher seated and observing the classroom from behind a shelf. Allegation #2: Staff did not follow a daycare child's dietary needs.Findings: LPA reviewed the facility's meal procedure. It was noted that children with special dietary needs have a card on the meal cart, and a food allergy list is posted in both the kitchen and the app. Allegation #3: Staff violated children’s personal rights. Findings: Interviews revealed that children dispose of their plates after completing their meals.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Claretta Yates
LICENSING EVALUATOR NAME: Carol Heath
LICENSING EVALUATOR SIGNATURE:

DATE: 08/20/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/20/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 12-CC-20240722102528
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
FACILITY NAME: SMALL WONDERS DAY CARE & PRESCHOOL INC.
FACILITY NUMBER: 197750104
VISIT DATE: 08/20/2024
NARRATIVE
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The agency has completed its investigation. At this time, it has been determined that although the allegations may have occurred or are valid, there is not enough evidence to substantiate the alleged violations. Therefore, the above allegations are considered Unsubstantiated, and no deficiencies are cited at this time.

The Notice of Site Visit (LIC 9213) must remain posted for 30 days during operational hours following each visit by a licensing representative. Failure to maintain the required posting will result in a civil penalty of $100.00.

An exit interview was conducted with the Director, Veronica Rose.
SUPERVISORS NAME: Claretta Yates
LICENSING EVALUATOR NAME: Carol Heath
LICENSING EVALUATOR SIGNATURE:

DATE: 08/20/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/20/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2