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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197750148
Report Date: 04/01/2025
Date Signed: 04/01/2025 11:58:58 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CC RO, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/06/2025 and conducted by Evaluator Sherell Braddock
PUBLIC
COMPLAINT CONTROL NUMBER: 12-CC-20250306122204
FACILITY NAME:CCRC 10TH STREET HEAD STARTFACILITY NUMBER:
197750148
ADMINISTRATOR:BEATRIZ ZAMORANO-PEDREGONFACILITY TYPE:
830
ADDRESS:44236 10TH STREET WESTTELEPHONE:
(661) 494-7999
CITY:LANCASTERSTATE: CAZIP CODE:
93534
CAPACITY:54CENSUS: 30DATE:
04/01/2025
UNANNOUNCEDTIME BEGAN:
11:30 AM
MET WITH:Joyce HartTIME COMPLETED:
12:00 PM
ALLEGATION(S):
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Day care child sustained injuries due to staff neglect
Staff did not safeguard day care child's personal belongings
INVESTIGATION FINDINGS:
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On Tuesday, April 1, 2025 Licensing Program Analysts (LPA) Braddock conducted an unannounced complaint inspection to deliver findings on the above allegations. LPA met with Director Joyce Hart and toured the facility. At the time of the visit, there were 30 children present with 22 staff.

LPA conducted confidential interviews, reviewed facility files and records and toured the facility. The following allegations were investigated: Day care child sustained injuries due to staff neglect and Staff did not safeguard day care child's personal belongings.

Currently, we unable to determine that C1 sustained injuries due to staff neglect because of conflicting stories from reporting party and staff. Also, C1 personal belonging was in the C1 cubby when C1 returned to school the following day.

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Lady King
LICENSING EVALUATOR NAME: Sherell Braddock
LICENSING EVALUATOR SIGNATURE:

DATE: 04/01/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/01/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 12-CC-20250306122204
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CC RO, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
FACILITY NAME: CCRC 10TH STREET HEAD START
FACILITY NUMBER: 197750148
VISIT DATE: 04/01/2025
NARRATIVE
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Based on information obtained, and LPA observations the above allegations are deemed Unsubstantiated. An Unsubstantiated finding means, the above allegations may have happened or are valid, but there is not a preponderance of evidence to prove or disprove that the alleged violations occurred.

This inspection was conducted in person. LPA read the report with Director, Joyce Hart and provided a copy of the report, Appeal Rights, and a Notice of Site Visit was given and must be posted for 30 days. Exit interview conducted.
SUPERVISORS NAME: Lady King
LICENSING EVALUATOR NAME: Sherell Braddock
LICENSING EVALUATOR SIGNATURE:

DATE: 04/01/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/01/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2