197750151-8-15-2023-12-CC-MRAN-CUT27Z-20230817170935

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197750151
Report Date: 08/15/2023
Date Signed: 08/15/2023 03:28:30 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551

This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/24/2023 and conducted by Evaluator Andrea Pittman

COMPLAINT CONTROL NUMBER: 12-CC-20230524144905

FACILITY NAME:	ARK ACADEMY		FACILITY NUMBER:	197750151
ADMINISTRATOR:	VONDA PERRY		FACILITY TYPE:	840
ADDRESS:	1146 COMMERCE CENTER DRIVE		TELEPHONE:	(661) 504-4034
CITY:	LANCASTER	STATE: CA	ZIP CODE:	93534
CAPACITY:	8	CENSUS: 0	DATE:	08/15/2023
		UNANNOUNCED	TIME BEGAN:	09:33 AM
MET WITH:	Director Vonda Perry		TIME COMPLETED:	03:35 PM

ALLEGATION(S):

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Child not accorded dignity in relationships with staff and other persons.

INVESTIGATION FINDINGS:

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On 8/15/2023 at 9:35am, Licensing Program Analysts (LPA) Andrea Pittman and Donna Maddox conducted an unannounced complaint visit to deliver the findings at the facility and was met by Director Vonda Perry & Assistant Director Africa Jones who permitted entry to the facility. LPA toured the facility with the Director according to the facility sketch. Upon arrival, LPA observed 0 children with 0 staff members.

LPA conducted an investigation into the allegation including observations, interviews, and record reviews. LPA interviewed the children, parents of the program, and any other relevant parties. As part of the investigation, LPA obtained the facility and children’s rosters, sign-in sheets, and other documents relevant to the investigation. The investigation revealed the following evidence:

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Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Mariela Ramon
LICENSING EVALUATOR NAME: Andrea Pittman
LICENSING EVALUATOR SIGNATURE:	DATE: 08/15/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/15/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 12-CC-20230524144905

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551

FACILITY NAME: ARK ACADEMY	FACILITY NUMBER: 197750151
	VISIT DATE: 08/15/2023

NARRATIVE

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Allegation: On or about 5/24/2023, it was alleged that the facility was not according dignified treatment of a child in relationships with staff and other persons. During the investigation, it was revealed during the record review and interview with relevant parties, that there was a school age child alone in the school age classroom. This occurred due to circumstances that caused the child to be in the school age classroom during school hours. The child would be alone until the other school age children arrived in the afternoon. Interviews with relevant parties revealed that the child did not receive any poor or different treatment while they were in the school age classroom alone. After reviewing the relevant information obtained, there is not a preponderance of the evidence to support the allegation.

After observations, record reviews, and interviews, it was determined that there was insufficient evidence that a school age child was not accorded dignity in relationship with staff and other persons. The allegations could not be corroborated with the evidence found during the investigation. Therefore, the allegations have been found unsubstantiated. Although, the allegations may have happened or is valid, there is not a preponderance of the evidence to prove that the facility operated in violation of policy in this circumstance.

An exit interview was conducted, and a copy of this report was provided to Director along with the Notice of Site Visit and Appeal Rights.

SUPERVISORS NAME: Mariela Ramon
LICENSING EVALUATOR NAME: Andrea Pittman
LICENSING EVALUATOR SIGNATURE:	DATE: 08/15/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/15/2023

LIC9099 (FAS) - (06/04)

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