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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197750159
Report Date: 10/23/2024
Date Signed: 10/23/2024 02:35:20 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/30/2024 and conducted by Evaluator Andrea Pittman
PUBLIC
COMPLAINT CONTROL NUMBER: 12-CC-20240730110721
FACILITY NAME:LITTLE PEOPLE CHILDCAREFACILITY NUMBER:
197750159
ADMINISTRATOR:KHRYSTAL VALERA/ARETHA DARFACILITY TYPE:
830
ADDRESS:1825 WEST AVENUE J SUITE 125TELEPHONE:
(661) 466-8051
CITY:LANCASTERSTATE: CAZIP CODE:
93534
CAPACITY:35CENSUS: 7DATE:
10/23/2024
UNANNOUNCEDTIME BEGAN:
12:40 PM
MET WITH:Director Krystal ValeraTIME COMPLETED:
02:45 PM
ALLEGATION(S):
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Allegation 1: Staff is not abiding court orders.
INVESTIGATION FINDINGS:
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On 10/23/2024 at 12:40pm, Licensing Program Analyst (LPA) Andrea Pittman conducted an unannounced complaint visit to deliver the findings at the facility and was met by the Facility Representative who permitted entry to the facility. LPA toured the facility with the Director according to the facility sketch. Upon arrival, LPA observed 7 children with 5 staff members providing care and supervision.

During this investigation, LPA received pertinent documents related to this investigation, which included the facility’s staff and children’s rosters, personnel records, and other relevant investigation documents. The investigation revealed the following information:

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Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mariela Ramon
LICENSING EVALUATOR NAME: Andrea Pittman
LICENSING EVALUATOR SIGNATURE:

DATE: 10/23/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/23/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 12-CC-20240730110721
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
FACILITY NAME: LITTLE PEOPLE CHILDCARE
FACILITY NUMBER: 197750159
VISIT DATE: 10/23/2024
NARRATIVE
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Allegation 1: the first allegation stated that staff does not abide court orders. During the investigation, it was revealed that there are court documents limiting the access to the child care facility and Child 1 for Parent 1. Parent 1 had another child (Child 2) enrolled in the child care facility that was not under court documents limiting their access to the facility or to Child 2. There is no supporting evidence that Parent 1 had access to Child 1 while on the premises of the facility nor that staff of the facility provided access to Child 1 for Parent 1. After reviewing all the relevant information obtained, there is not a preponderance of the evidence to support the allegation. LPA provided technical assistance to the management staff and Licensee regarding processing court documents and abiding the stipulations of the court orders.

After observations, record reviews, and interviews, it was determined that there was insufficient evidence that the facility’s staff was not abiding the court orders. The allegations could not be corroborated with the evidence found during the investigation. Therefore, the allegations have been found unsubstantiated. Although, the allegations may have happened or is valid, there is not a preponderance of the evidence to prove that the facility operated in violation of policy in this circumstance.

An exit interview was conducted, and a copy of this report was provided to the Director along with the Notice of Site Visit and Appeal Rights.

SUPERVISORS NAME: Mariela Ramon
LICENSING EVALUATOR NAME: Andrea Pittman
LICENSING EVALUATOR SIGNATURE:

DATE: 10/23/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/23/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2