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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197750195
Report Date: 04/24/2026
Date Signed: 04/24/2026 02:01:19 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/27/2026 and conducted by Evaluator Evelyn Garcia
PUBLIC
COMPLAINT CONTROL NUMBER: 12-CC-20260127165420
FACILITY NAME:SMART ACADEMYFACILITY NUMBER:
197750195
ADMINISTRATOR:CECILIA LEEFACILITY TYPE:
860
ADDRESS:6401 FOOTHILL BLVDTELEPHONE:
(323) 774-4110
CITY:TUJUNGASTATE: CAZIP CODE:
91042
CAPACITY:75CENSUS: 67DATE:
04/24/2026
UNANNOUNCEDTIME BEGAN:
09:40 AM
MET WITH:Hee Jung Yoon, Facility RepresentativeTIME COMPLETED:
12:00 PM
ALLEGATION(S):
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Personal Rights- Staff are limiting children's access to drinking water
Personal Rights- Staff are not providing a comfortable environment for children to nap
INVESTIGATION FINDINGS:
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On 04/24/26, at 9:40 a.m, Licensing Program Analyst(LPA) Evelyn Garcia met with Hee Jung Yoon for the purpose to conduct additional interviews and deliver findings in regard to the complaint investigation and allegations above. Upon arrival, LPA conduced a tour of the facility and verified a census of 67 children with 13 staff members providing care and supervision. All adults were fingerprinted and cleared.

During today's investigation, LPA conducted interviews with complaint relevant parties and gathered additional complaint relevant evidence. The investigation consisted of interviews conducted with children, staff, relevant parties, document reviews, and observation. The interviews conducted revealed that the facility ensures the children have unrestricted access to water and the children are frequently provided with opportunities to drink water. It was observed that there are filtered water dispensers or water jugs in each classroom and a drinking fountain located outdoors for children to drink. It was revealed that the teachers assist the children if needed when children request water, or the children can access water when desired.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mariela Ramon
LICENSING EVALUATOR NAME: Evelyn Garcia
LICENSING EVALUATOR SIGNATURE:

DATE: 04/24/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/24/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 12-CC-20260127165420
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
FACILITY NAME: SMART ACADEMY
FACILITY NUMBER: 197750195
VISIT DATE: 04/24/2026
NARRATIVE
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In addition, through interviews conducted it was revealed that children are being provided with a comfortable napping environment. Children wear shoes during napping in case of an emergency. Children have not displayed discomfort and parents have no concerns.

Based on the information obtained and LPA's observations and interviews, there are inconsistent statements the above allegations and have been deemed unsubstantiated. A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.

An exit interview was conducted, a copy of this report, notice of site visit, along with appeal rights was provided to facility representative, Hee Jung Yoon.

SUPERVISORS NAME: Mariela Ramon
LICENSING EVALUATOR NAME: Evelyn Garcia
LICENSING EVALUATOR SIGNATURE:

DATE: 04/24/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/24/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2