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25 | Licensing Program Analyst (LPA) Cynthia Chan conducted a case management visit to address the allegations that were self reported by the facility. LPA met with House Manager, Marietta Belleza, and explained the purpose of the visit.
LPA obtained an incident report indicating that Client #1 (C-1) was hit and yelled at by Staff #1 and #2 (S-1, S-2). C-1 could not recall the date of the incidents nor give specific details. Client #1 was interviewed today and stated that the staff never hit the clients. However, C-1 stated that only Staff #1 yelled in Client's ears which client did not like. C-1 stated that the staff do not use bad words or say mean things to clients. LPA interviewed a staff who stated that C-1 fabricate stories and repeats what others say at times. Interview with the previous Administrator stated that C-1 stories are inconsistent and can change throughout the day. Staff has not observed any other staff physically or verbally abusing clients. Staff also stated that the 2 staff have recently resigned from working at the home.
LPA obtained copies of Client #1's Individual Program Plan and Behavioral Plan.
No deficiencies were issued during the visit today. An exit interview was held and a copy of this report was given to the House Manager. |