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Department of
SOCIAL SERVICES

Community Care Licensing


FACILITY EVALUATION REPORT

Facility Number: 198001022
Report Date: 08/05/2025
Date Signed: 08/05/2025 05:23:57 PM

Document Has Been Signed on 08/05/2025 05:23 PM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME:MAOF CHILD CARE CENTER-FORDFACILITY NUMBER:
198001022
ADMINISTRATOR/
DIRECTOR:		NORMA FIGUEROAFACILITY TYPE:
850
ADDRESS:330 SOUTH FORD BLVD.TELEPHONE:
(323) 264-4333
CITY:LOS ANGELESSTATE: CAZIP CODE:
90022
CAPACITY: 72TOTAL ENROLLED CHILDREN: 55CENSUS: 41DATE:
08/05/2025
TYPE OF VISIT:Case Management - IncidentUNANNOUNCEDTIME VISIT/
INSPECTION BEGAN:
01:04 PM
MET WITH:Nora LopezTIME VISIT/
INSPECTION COMPLETED:
03:00 PM
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Licensing Program Analyst (LPA) Veronica Martinez Garza conducted an unannounced Case Management Incident inspection at the above facility on 08/05/25 at 01:04 p.m. The purpose of this inspection is to follow up on an incident reported to the Department on 07/31/25. LPA met with site supervisor, Nora Lopez who guided LPA on a tour. Also present was Eva Frias Area Supervisor. Census was taken.

On 07/30/25, at approx. 03:42pm S1 was notified that the personal rights of (C1) were violated while in the children’s restroom. According to S1, S2 observed S3 handling C1 in a rough manner. S2 stated that C1 had a rough day and while in the restroom C1 pushed C2 which caused C2 to fall on the floor. S2 observed the incident and asked C2 if they were fine. Then S2 observed through the corner of their eyes that S3 placed both arms around C1 and sat the child on their lap. S2 turned around to look at what S3 was doing and observed that S3 restrained C1 while the child was attempting to free themselves. S2 also recalled turning around and observed C1 was able to free their arms. Once C1 freed their arms they slapped S3 on their face. S2 then observed S3 react to the slap by motioning a slap to C1s face in return. S2 recalls that the slap to the child’s face was not hard, nor did it produce any sound. C1 did not have any visible marks; however, the right side of their cheek was redder. Per S2, C1 was previously playing in the playground, which caused some redness on both cheeks, but S2 stated that the slap to the child’s face caused the right side of the cheek to look redder; however, there were no fingerprints observed on the child's cheek. Staff also stated that the child had been crying prior to the motion of the slap; however, the child cried harder after realizing that they were hit by S3. Also present in the children’s restroom was A1 who may have witnessed the incident. Once children transitioned to their classroom, C1 had lunch and took a nap. After nap time, there were no marks, redness, or bruises observed on the child’s face. The child was picked up after taking a nap and returned to the facility the next day. On 07/31, S1 checked to see if C1 had any marks on their face; however, none were observed.

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NAME OF LICENSING PROGRAM MANAGER: Ana Chico
NAME OF LICENSING PROGRAM ANALYST: Veronica Martinez-Garza
LICENSING PROGRAM ANALYST SIGNATURE: DATE: 08/05/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE: DATE: 08/05/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC809 (FAS) - (06/04)
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California Health & Human Services Agency
California Department of Social Services

FACILITY EVALUATION REPORT California law requires a public report of each licensing visit/inspection. This report is a record for the facility and the licensing agency. This report is available for public review; therefore, care is taken not to disclose personal or confidential information. Inquiries concerning the location, maintenance, and contents of these reports may be directed to the Licensing Program Analyst or Regional Office whose address and telephone number are listed on the front of this form.

DEFICIENCIES A deficiency is an instance of noncompliance with licensing requirements, including applicable statutes, regulations, interim licensing standards, operating standards, and written directives. Applicants/ licensees must be notified in writing of all licensing deficiencies. Deficiencies are listed on the left side of this form, and the applicable licensing requirement upon which the deficiency is identified. There are two types of deficiencies:
  • Type A deficiencies are violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
  • Type B deficiencies are violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care, a recordkeeping violation that could impact the care of said persons and/or protection of their resources, or a violation that could impact those services required to meet the needs of persons in care.

PLANS OF CORRECTION (POCs) The licensing agency is required to establish a reasonable length of time to correct a deficiency. In order to set the time, the licensing agency must take into consideration the seriousness of the violation, the number of persons in care involved, and the availability of equipment and personnel necessary to correct the violation. Applicants/licensees are requested to provide a specific plan for each violation on the right side of the form across from each deficiency. The more specific the plan, the less chance exists for any misunderstanding in setting time limits and reviewing corrections. The applicant/licensee who encounters problems beyond their control in completing the corrections within the specified time frame may request and may be granted an extension of the correction due date by the licensing agency.

CORRECTION NOTIFICATION The applicant/licensee is responsible for completing all corrections and promptly notifying the licensing agency of corrections. Applicants/licensees are advised to keep a dated copy of any correspondence sent to the licensing agency concerning corrections, or if corrections are telephoned to the licensing agency, the date, person contacted, and information given.

CIVIL PENALTIES The licensing agency is required by law to issue a Penalty Notice, when applicable, to all facilities holding a license issued by the licensing agency, or subject to licensure, except Certified Family Homes, Resource Families, and Foster Family Homes, or any governmental entity.

PENALTY NOTICE GIVEN The statement concerning civil penalties serves as a penalty notice on this Licensing Report and failure to correct cited licensing deficiencies will result in civil penalties. Applicants/ licensees are required to pay civil penalties when administrative appeals have been exhausted and in accordance with any payment arrangements made with the licensing agency.

APPEAL RIGHTS The applicant/licensee has a right without prejudice to discuss any disagreement in this report with the licensing agency concerning the proper application of licensing requirements. The applicant/ licensee may request a formal review by the licensing agency to amend or dismiss the notice of deficiency and/ or civil penalty. Requests for review shall be made in writing within 15 business days of receipt of a deficiency notification or civil penalty assessment. Licensing deficiencies may be appealed pursuant to the procedures in the LIC 9058 Applicant/Licensee Rights.

AGENCY REVIEW The licensing agency review of an appeal may be conducted based upon information provided in writing by the applicant/licensee. The applicant/licensee may request an office meeting to provide additional information. The applicant/licensee will be notified in writing of the results of the agency review within 60 business days of the date when all necessary information has been provided to the licensing agency.

EMAIL REQUIREMENT Adult Community Care Facilities, Residential Care Facilities for the Chronically Ill, and Residential Care Facilities for the Elderly are required to provide and maintain an active email address of record with the licensing agency.

LIC809 (FAS) - (09/23)
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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: MAOF CHILD CARE CENTER-FORD
FACILITY NUMBER: 198001022
VISIT DATE: 08/05/2025
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Parent of C1 was notified on 08/01 by the program director of the incident that took place on 07/30. Per S1, C1 is still enrolled at the facility.

During today’s inspection, LPA was informed that a sheriff investigator is also conducting an investigation. LPA will contact the investigator for further information and possibly obtain a copy of the report. LPA conducted interviews with S1, S2, C2, and obtained a written declaration from S2. LPA couldn’t interview S3 since that staff has been terminated from employment and is prohibited from working for any MAOF sites. LPA couldn’t interview A1 since they were not present; however, LPA will attempt to obtain their contact information for an interview. According to S1, MAOF is also conducting their own investigation; however, the investigation is still ongoing. LPA couldn't interview interview C1 since they are not present. LPA also attempted to interview C2; however, LPA was unable to interview the child due to their age.

At this time, the above allegation requires further investigation. The licensee is in compliance with California Title 22 Regulations. Therefore, there are no citations being issued today.

The Notice of Site Visit (LIC 9213) must remain posted for 30 days during the hours of operation after each site visit by a licensing representative, a civil penalty of $100 can be assessed.

An exit interview was conducted, and a copy of this report was provided to site supervisor Nora Lopez.

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NAME OF LICENSING PROGRAM MANAGER: Ana Chico
NAME OF LICENSING PROGRAM ANALYST: Veronica Martinez-Garza
LICENSING PROGRAM ANALYST SIGNATURE:

DATE: 08/05/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/05/2025
LIC809 (FAS) - (06/04)
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