198001351-3-12-2026-54-CC-DGIS-DSZNTR-20260410104506

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 198001351
Report Date: 03/12/2026
Date Signed: 03/12/2026 03:32:05 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/08/2026 and conducted by Evaluator Franchesca White

PUBLIC

COMPLAINT CONTROL NUMBER: 54-CC-20260108090552

FACILITY NAME:	92ND & MAIE CHILD DEVELOPMENT CENTER		FACILITY NUMBER:	198001351
ADMINISTRATOR:	ALICIA GARCIA		FACILITY TYPE:	850
ADDRESS:	9200 MAIE AVE.		TELEPHONE:	(323) 249-0621
CITY:	LOS ANGELES	STATE: CA	ZIP CODE:	90002
CAPACITY:	54	CENSUS: 33	DATE:	03/12/2026
		UNANNOUNCED	TIME BEGAN:	02:00 PM
MET WITH:	DeAndra Johnson, Site Supervisor		TIME COMPLETED:	03:45 PM

ALLEGATION(S):

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personal rights

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Franchesca White arrived at the above facility for the purpose of an unannounced Subsequent Complaint Inspection. LPA White announced the purpose of the visit and was granted entry to the facility by Site Supervisor Deandra Johnson. There were 33 children present the time of inspection. There were 12 staff present. Twelve out of twelve staff have current criminal background clearance.

The purpose of today's inspection is to deliver findings of the complaint received to the department on 1/8/2026 with an allegation that the staff do not make sure that child's toileting needs are met. LPA White has conducted multiple visits to the facility consisting of observations, record review, and interviews. LPA White conducted interviews with staff who explained the diapering policy, health checks, and how toileting accidents are reported to parents. Interviews with parents 1 and 2 stated that when their children have toileting accidents, they are notified either at pick up, or called to bring extra clothes.
(Report Continues 1 of 2 Pages)

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Denise Gibbs
LICENSING EVALUATOR NAME: Franchesca White
LICENSING EVALUATOR SIGNATURE:	DATE: 03/12/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/12/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 54-CC-20260108090552

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

FACILITY NAME: 92ND & MAIE CHILD DEVELOPMENT CENTER	FACILITY NUMBER: 198001351
	VISIT DATE: 03/12/2026

NARRATIVE

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Parent 3 stated that sometimes they don't have time to allow the child to be changed before they leave, and they will change them at home. Also stated that yes my baby has been wet when I picked him up, but never soaked. His teacher always offers to change him, and sometimes I allow it when I have time.

LPA White reviewed diapering logs going back to January for each class, and conducted observations of the classrooms on 1/14, 1/30 ,and 3/4. During those observations LPA White observed staff routinely taking day care children to the bathroom, and checking the children before returning to the classroom. Each staff member documented, or shared the information with the teacher in the classroom to ensure accurate documentation for each child. Site Supervisor stated that when facility is short staffed, teachers are instructed to take all the children to the bathroom together to ensure every child's needs are met.

Based on observations, interviews, and record reviews there is not a preponderance of evidence. Therefore, the allegation of this complaint is UNSUBSTANTIATED. This means that there is not enough evidence to say that it did or did not happen. Therefore, there will be no deficiencies cited today in accordance with California Title 22 Regulations.

A Notice of Site Visit was given and must remain posted for 30 days. Failure to post will result in a civil penalty of $100.

The report was reviewed with Facility Representative, Natanie Ammons (Lead Teacher). A copy of the report and appeal rights was given to Facility Representative, Natanie Ammons (Lead Teacher).

(Report ends here 2 of 2 Pages)

SUPERVISORS NAME: Denise Gibbs
LICENSING EVALUATOR NAME: Franchesca White
LICENSING EVALUATOR SIGNATURE:	DATE: 03/12/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/12/2026

LIC9099 (FAS) - (06/04)

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