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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198002651
Report Date: 11/18/2024
Date Signed: 11/18/2024 03:31:41 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/03/2024 and conducted by Evaluator Tiffanie Tran
PUBLIC
COMPLAINT CONTROL NUMBER: 54-CC-20241003081829
FACILITY NAME:CREATIVE BEGINNINGS PRESCHOOLFACILITY NUMBER:
198002651
ADMINISTRATOR:YANEL GARCIAFACILITY TYPE:
850
ADDRESS:10819 NEW STREETTELEPHONE:
(562) 861-2285
CITY:DOWNEYSTATE: CAZIP CODE:
90241
CAPACITY:99CENSUS: 44DATE:
11/18/2024
UNANNOUNCEDTIME BEGAN:
12:15 PM
MET WITH:Liane D'ArezzoTIME COMPLETED:
03:30 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Personal Rights- Staff did not treat day care children with respect.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analysts (LPAs) T. Tran and A. Carter arrived at the above licensed facility to deliver final finding for the above complaint allegation. Upon arrival, LPAs met with Center Director, Liane D'Arezzo. LPAs observed the children were napping, no concerns with teachers/children ratio.
Based upon the evidence obtained during the course of the investigation through interviews, the evidence does not support, nor disprove the above allegation staff did not treat daycare children with respect occurred at the facility. Staff shared, on 9/26/24 they observed a bystander on a bike stopping at the facility shouting in because she heard a child was screaming. She assumed that we mistreated our children and threated to call the police. We have a challenging child that likes to scream. We are working with the child's parents to help the child succeed in school. Therefore, the allegation has been determined unsubstantiated. Unsubstantiated – A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.
A notice of site visit was given and must remain posted for 30 days.
Exit interview conducted and report was reviewed with the facility representative, Liane D'Arrezzo.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Denise Gibbs
LICENSING EVALUATOR NAME: Tiffanie Tran
LICENSING EVALUATOR SIGNATURE:

DATE: 11/18/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/18/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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