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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198002660
Report Date: 09/15/2022
Date Signed: 09/15/2022 12:43:23 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/20/2022 and conducted by Evaluator Tiffanie Tran
PUBLIC
COMPLAINT CONTROL NUMBER: 54-CC-20220720151201
FACILITY NAME:CREATIVE BEGINNINGS INFANT CENTERFACILITY NUMBER:
198002660
ADMINISTRATOR:LIA LOPEZFACILITY TYPE:
830
ADDRESS:10910 PARAMOUNT BLVD.TELEPHONE:
(562) 861-8654
CITY:DOWNEYSTATE: CAZIP CODE:
90241
CAPACITY:35CENSUS: 24DATE:
09/15/2022
UNANNOUNCEDTIME BEGAN:
10:40 AM
MET WITH:Launye OwensTIME COMPLETED:
01:00 PM
ALLEGATION(S):
1
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9
Personal Rights- Staff pulled day care child's ear.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
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12
13
Licensing Program Analyst (LPA), T. Tran conducted an unannounced complaint visit at the above licensed facility for the purpose of concluding the complaint allegation. Upon arrival, LPA met with Lauyne Owens, director and toured the facility. LPA observed proper care and supervision.

LPA conducted interviews with children. Based upon the evidence obtained through the course of interviews and observation, there is insufficient evidence to support that staff pulled an infant by the ear occurred at the site. Therefore, this allegation has been determined unsubstantiated. Unsubstantiated – A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.

A notice of site visit was given and must remain posted for 30 days.
Exit interview conducted and report was reviewed with the facility representative, Lauyne Owens.



Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Trevino Cochran
LICENSING EVALUATOR NAME: Tiffanie Tran
LICENSING EVALUATOR SIGNATURE:

DATE: 09/15/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/15/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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