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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198003948
Report Date: 10/04/2022
Date Signed: 10/04/2022 10:26:06 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/27/2022 and conducted by Evaluator Jennifer Hua
PUBLIC
COMPLAINT CONTROL NUMBER: 33-CC-20220927122714
FACILITY NAME:LANDMARK CHRISTIAN PRESCHOOLFACILITY NUMBER:
198003948
ADMINISTRATOR:MCELREA, PENNYFACILITY TYPE:
850
ADDRESS:3338 DIAMOND CANYON RD.TELEPHONE:
(909) 468-9299
CITY:DIAMOND BARSTATE: CAZIP CODE:
91765
CAPACITY:100CENSUS: 55DATE:
10/04/2022
UNANNOUNCEDTIME BEGAN:
09:01 AM
MET WITH:Natalie Torres (Tran)TIME COMPLETED:
10:30 AM
ALLEGATION(S):
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Facility does not have running water
INVESTIGATION FINDINGS:
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Complaint inspection conducted by Licensing Program Analyst Jennifer Hua. LPA met with director Natalie Torres (Tran). A Covid-19 risk assessment was conducted prior to entry. LPA informed director the purpose of visit. Allegation reviewed with Director. Director took LPA on a tour of the facility at around 9:05am, LPA observed the following: 6 classrooms total, 55 children in care supervised by 11 staff.

Interview conducted with director. Director confirmed that the facility did not have running water on 9/26/22, 9/27/22, 9/28/22. The leak was suppposed to be fixed on 9/28/22 but another leak was discovered. The facility was closed on 9/29/22 & 9/30/22. The leak was fixed on 9/30/22 in the early evening. The facility now has running water. LPA observed there is running water.

This agency has investigated the complaint alleging facility did not have running water. Based on LPA's interview which was conducted, the preponderance of evidence standard has been met, therefore the above allegation is found to be substantiated. California Code of Regulations, Title 22 are being cited on the attached LIC 9099D.


Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Ana Chico
LICENSING EVALUATOR NAME: Jennifer Hua
LICENSING EVALUATOR SIGNATURE:

DATE: 10/04/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/04/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 33-CC-20220927122714
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: LANDMARK CHRISTIAN PRESCHOOL
FACILITY NUMBER: 198003948
VISIT DATE: 10/04/2022
NARRATIVE
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An exit interview conducted with Director. Copy of report provided. Licensee/Appeals Rights provided. Notice of Site Visit form provided and shall be posted for 30 days in an area accessible for review. Failure to post shall result in $100 civil penalty.
SUPERVISORS NAME: Ana Chico
LICENSING EVALUATOR NAME: Jennifer Hua
LICENSING EVALUATOR SIGNATURE:

DATE: 10/04/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/04/2022
LIC9099 (FAS) - (06/04)
Page: 3 of 3
Control Number 33-CC-20220927122714
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: LANDMARK CHRISTIAN PRESCHOOL
FACILITY NUMBER: 198003948
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 10/04/2022
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
10/04/2022
Section Cited
CCR
101238(a)
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Buildings and Grounds. The child care center shall be clean, safe, sanitary and in good repair at all times to ensure the safety and well-being of children, employees and visitors. The requierment is not met as evidenced by: Director confirmed that the faciilty did not have running water the week of 9/26/2022 due to a
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Per Director, the leak was fixed on 9/30/22 in the early evening. The facility was closed on 9/29 & 9/30/22.

Deficiency has been corrected.
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leak. This poses a potential risk to the health and safety of children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Ana Chico
LICENSING EVALUATOR NAME: Jennifer Hua
LICENSING EVALUATOR SIGNATURE:

DATE: 10/04/2022
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/04/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 3