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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198004054
Report Date: 04/11/2022
Date Signed: 06/02/2022 12:50:47 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/04/2022 and conducted by Evaluator Lilli Babcock
PUBLIC
COMPLAINT CONTROL NUMBER: 33-CC-20220404154343
FACILITY NAME:WASHINGTON ACCELERATED SCHOOL ECPFACILITY NUMBER:
198004054
ADMINISTRATOR:PATRICIA GUZMANFACILITY TYPE:
850
ADDRESS:1520 N. RAYMOND AVE.TELEPHONE:
(626) 791-4573
CITY:PASADENASTATE: CAZIP CODE:
91103
CAPACITY:60CENSUS: 34DATE:
04/11/2022
UNANNOUNCEDTIME BEGAN:
08:30 AM
MET WITH:Sheila Green, Permit TeacherTIME COMPLETED:
02:30 PM
ALLEGATION(S):
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Staff member yells at (and in front of) day care children.
Staff member makes inappropriate comments to day care children.
INVESTIGATION FINDINGS:
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AMENDED REPORT: Language regarding injuries on page 2 does not apply to this report, this is a typo.

On 04/11/22 Licensing Program Analysts (LPA's) Fabiola Vasquez and Lilli Babcock conducted an unannounced 10- Day complaint inspection. LPAs met with Sheila Green, Lead. LPAs conducted a tour of the facility on their own to obtain census due to the lead teacher covering staff child ratio. LPAs observed In room B110: 10 children with 2 staff, in room B108: 11 children with 2 staff, room B10: 13 children with 2 staff a total of 34 children with 6 staff upon arrival. LPAs explained the purpose of the visit is to investigate the above allegations.

Throughout the course of the investigation, interviews were conducted with Staff (S) S1, S2, S3, Child (C) C1, C2, C3. Documentation in the form of a Sign in Staff sheet and Childrens Roster were reviewed and obtained.
Pertaining to the allegation that “Staff member yells at (and in front of) day care children" PAGE 1 OF 2
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Claudia Guangorena
LICENSING EVALUATOR NAME: Fabiola Vasquez
LICENSING EVALUATOR SIGNATURE:

DATE: 04/11/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/11/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 33-CC-20220404154343
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: WASHINGTON ACCELERATED SCHOOL ECP
FACILITY NUMBER: 198004054
VISIT DATE: 04/11/2022
NARRATIVE
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AMENDED REPORT: Language regarding injuries on page 2 does not apply to this report, this is a typo.

Based on LPAs observations and statements disclosed during interviews with Staff (S) S1, S2, S3, Child (C) C1, C2, C3 statements were made by C1 and S3 that S1 and S4 have had disputes in front of the children inside, outside and in the hallway. Other statements by S1's own submission that S4 will say something and its not a fact and we go back and forth. Another statement made by S1, Maybe raised voices, but not yelling at them, maybe a little bit, I am very loud. Other statement made by C1, children cry when S1 screams at them.

Pertaining to the allegation that "Staff member makes inappropriate comments to day care children"
Based on statements disclosed during interviews with S3 statements were made that S1 tells children to do their work again after they are done. Other statements disclosed by S3 were made that S1 tells children, don't do it again, didn't I tell you. Other statements disclosed during an interview with C1 were that S4 stated to children don't do baby stuff. Another statements disclosed by S2 own submission is that children are yelled at in a mostly authoritative way.

This agency has investigated the complaint alleging that "Staff member yells at (and in front of) day care children" “Daycare child sustained unexplained injuries while in care”.

Based upon the evidence as listed above, the preponderance of evidence standard has been met and the allegations have been determined to be Substantiated. A finding of Substantiated means that the preponderance of evidence standard has been met. California Code of Regulations, Title 22, Division 12, Chapter 1, Article 06, Section 101223 "Personal Rights" is being cited on the attached LIC 9099D.

LIC 9224 ACKNOWLEDGEMENT OF RECEIPT OF LICENSING REPORTS was provided.
A Notice of Site Visit was provided to Lead Teacher.

The Notice of Site Visit (LIC 9213) – must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00. Exit interview was conducted with Sheila Green, Lead Teacher this report along with Appeal Rights (LIC 9058) were provided to Director. PAGE 2 OF 2
SUPERVISORS NAME: Claudia Guangorena
LICENSING EVALUATOR NAME: Fabiola Vasquez
LICENSING EVALUATOR SIGNATURE:

DATE: 04/11/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/11/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 33-CC-20220404154343
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: WASHINGTON ACCELERATED SCHOOL ECP
FACILITY NUMBER: 198004054
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 04/11/2022
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
04/13/2022
Section Cited
CCR
101223(a)(1)
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102423 Personal Rights
(a)(1) To be treated with dignity in his/her personal relationship with staff and other persons.

This requirement is not met as evidenced by:
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Trainings: Appropriate speaking- engaing when children are present as well as adult to adult interaction. Courses will be sought out with QSLA. Calendar of topics meeting and those who attended.

Will submit proof of POC to LPAs by 04/15/22
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LPAs observations and statements disclosed during interviews with Staff (S) S1, S2, S3, Child (C) C1, C2, C3 statements were made by C1 and S3 that S1 and S4 have had disputes in front of the children inside, outside and in the hallway. Others statement by S1's own submission that S4 will say something and
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9
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14
its not a fact and we go back and forth another statement made by S1 I maybe raised voices, but not yelling at them, maybe a little bit, I am very lowed. Other statement made by C1 children cry when S1 screams at them.

This poses an immediate risk to the health and safety of children in care.
Type A
04/13/2022
Section Cited
CCR
101223(a)(4)
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102423 Personal Rights To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse, or other actions of a punitive nature, including, but not limited to: interference with eating, sleeping or toileting; or withholding shelter, clothing, medication or aids to physical functioning.

This requirement is not met as evidenced by:
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Trainings: How to speak to children (Teacher assistant and children interaction). Per Lead Teacher an Agenda and staff sign in will be submitted to LPAs by 04/15/22.
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Based on statements disclosed during interviews with S3 statements were made that S1 tells children to do their work again after they are done. Other statements disclosed by S3 were made that S1 tells children, don't do it again, didn't I tell you. Other statements disclosed during an
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13
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interview with C1 were that S4 stated to children don't do baby stuff. Another statements disclosed by S2 own submission is that children are yield at mostly authoritatively way.

This poses an immediate risk to the health and safety of children in care.
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Brandi VanOosten
LICENSING EVALUATOR NAME: Lilli Babcock
LICENSING EVALUATOR SIGNATURE:

DATE: 04/11/2022
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/11/2022
LIC9099 (FAS) - (06/04)
Page: 3 of 3