198005504-8-10-2022-33-CC-CGUA-CHCQVV-20220816123056

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 198005504
Report Date: 07/18/2022
Date Signed: 08/10/2022 11:06:19 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/31/2022 and conducted by Evaluator Seung Lee

COMPLAINT CONTROL NUMBER: 33-CC-20220531094223

FACILITY NAME:	BACHES FAMILY CHILD CARE		FACILITY NUMBER:	198005504
ADMINISTRATOR:	BACHES, MARIA		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(626) 943-8712
CITY:	ALHAMBRA	STATE: CA	ZIP CODE:	91801
CAPACITY:	14	CENSUS: 6	DATE:	07/18/2022
		UNANNOUNCED	TIME BEGAN:	09:30 AM
MET WITH:	Maria Baches		TIME COMPLETED:	01:15 PM

ALLEGATION(S):

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Day care child sustained injuries while in care
Licensee is not allowing day care child's parents entry into the facility

INVESTIGATION FINDINGS:

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Amended Report: 1 Additional allegation has been added.

Licensing Program Analyst (LPA) Seung Lee conducted an unannounced complaint inspection. Upon arrival LPA Lee met with Licensee Maria Baches.

During the course of this investigation LPA Lee conducted interviews, reviewed documents, and made observations in regards to the above allegations.

The complaint alleged that Child#1 sustained an injury while in care at the day care. LPA Lee reviewed pictures of the alleged injuries sustained by the child. The complaint stated that provider did not seem too sure about how the injuries were sustained, and provided an explanation that did not seem plausible to the parent. According to the complainant, the licensee stated that she thinks the Child#1 sustained an injury while playing outside, was bitten by another child while playing, and scratched himself during nap time.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Guangorena Claudia
LICENSING EVALUATOR NAME: Seung Lee
LICENSING EVALUATOR SIGNATURE:	DATE: 07/18/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/18/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 33-CC-20220531094223

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: BACHES FAMILY CHILD CARE	FACILITY NUMBER: 198005504
	VISIT DATE: 07/18/2022

NARRATIVE

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Amended Report: 1 Additional allegation has been added.

Although it is possible that the provider did not provide adequate supervision to the children resulting in Child#1 sustaining injuries, it is also possible that the adequate supervision was provided but the Licensee was not physically able to stop these injuries occurring in real time.

The complaint also alleges that provider is not allowing parents entry into the facility. The Licensee stated that parents drop off and pick up their children by the entrance of the facility which is the front door of the home. The licensee stated that this procedure was to lower the risk of covid exposure. The Licensee also stated that parents are allowed to visit the facility and enter, but they would have to make an appointment before since only 1 parent can be allowed into the facility at a time. The licensee modified the visitor policy for the family child care home to stay in compliance with covid guidelines from the CA department of Health. Although the Licensee is still providing a way for parents to visit the family child care home during business hours, parents do have the right to visit a facility during business hours without an appointment. According to the Licensee the policy was never provided in writing to parents, and just discussed verbally. The Licensee has already modified this policy, and parents are allowed to visit the facility during pick up, drop off, and during business hours based on interviews from the Licensee and parents of children in care. The Licensee was given a technical advisory to provide parents some sort of notice in writing that states that parents do have the right to visit the facility during business hours if they wish.

Based on the evidence collected during the investigation, the allegation that day care child sustained injuries while in care and licensee is not allowing day care child's parents entry into the facility may be valid. However, there is not enough preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore at this time the above allegations are found to be unsubstantiated.

The notice of site inspection must remain posted for a period of 30 days during hours of operation. Failure to maintain posting will result in a civil penalty of $100.00 dollars.

Exit interview conducted with Licensee Maria Baches. Appeal rights discussed and explained.

SUPERVISORS NAME: Guangorena Claudia
LICENSING EVALUATOR NAME: Seung Lee
LICENSING EVALUATOR SIGNATURE:	DATE: 07/18/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/18/2022

LIC9099 (FAS) - (06/04)

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